[Resolved]  State Bank of India — need the correct contact person for SBI credit crad issues.

I am using SBI credit card since 7 years. I have done a purchasing of approx 16000rs. for whch i booked a flexi pay ( Monthly installments scheme) on phone. But the customer care executive didnot booked it on that time and they billed me entire 16000rs.I again called them they said its not been booked this was the mistek by the executive who dit booked it. In that month i informed on Customer care about the bll and informed them taht i will not be paying this entire amount as i have already booked a flexi pay. In that perticular month i havent made any payment. And in next month they charged me the intrest and late fee on that amount. Since that time i have been nforming them to renew the bill. But till today no revised bill came to me and the intrest they have charged me is 7000rs. I am continusly mailing them to send me the details of the intrest other vise i want to discontinue with the card but they are not even replying to my mail. And the recovery peopole are harassing me by calling atlist 15 times in a day.
I have told them i am ready to pay the intrest and the late fees if there is any except this flexipay transaction's intrest. But no rely is coming from their side.