State Bank of India — Call from SBI card center | |||
I received a call from the sbi card on Saturday, 29th June 2013. They asked me for the verification of the card for smooth functioning of the card. I gave them the details of my card. When they asked me for the ccv number, first I declined to give that. The person on the other side told me, that it is necessary for the verification. I still said that why should I give that. Then he said that sir you can trust me and I will be sending you one sms. You tell the password coming in that sms. Then only your verification will be over. After arguing 2-3 times I gave him the ccv number and the password also. Then he said your verification is over and my senior will call you. After some time I received the call from his senior. He told me about one offer which I said I am not confirming. If I want the offer I will call you later. After some 2 hours, I received a call from some other executive and she told me that Rs 5500/- is already deducted for the offer from your account. On telling her that I don’t want the offer, she said now nothing can be done as money is already deducted from your account and you have no other option but to accept this offer from your side. I asked her to connect to her higher up, whose name was Himanshu Saxena. He said you have no other option because now the amount is already deducted and if you cancel the offer you will only get rs 1200 back. Then having no other option I asked them to send whatever is there in the offer. I think this is the way how these people have cheated us for Rs 5500. Please try that they should not be allowed to cheat people like this as this is a big fraud and the SBI card is losing its credibility like this. I am surprised that even we have made a mistake for believing SBI card center call but why our card detail and phone number is shared by the SBI card to others. This is total fraud and SBI should see that such things shd not happen in future to any body Was this information helpful? | |||
2 Comments | |||
Comments
Dear Mr Agarwal
We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 0407201 in your mail to enable us to address your concern on priority.
Thanks and Regards,
SBI Card.
We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 0407201 in your mail to enable us to address your concern on priority.
Thanks and Regards,
SBI Card.
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SBI Card — sbi card insurance option cancellation
I AM A SBI CREDIT CARD HOLDER. MY CREDIT CARD NO IS [protected].I WANT TO CANCELL THE PERSONAL INSURANCE OPTION WHICH I ACCEPTED DURING SUBMISSION OF APPLICATION FOR CREDIT CARD.MY CONTACT PHONE NO IS[protected]