[Resolved] State Bank of India — UNWANTED AND FREQUENT PROMOTIONAL OFFER SMS | |||
Sir, I am holding SBI credit card for the last 10 to 12 years. Of late, for the past 10 days, I have been receiving frequent SMS even one in every 5 days regarding the promotional offer, which irritates, agonises and frustrates me very much. I have told the SBI card executives through IVR three to four times requesting them to stop sending such promotional offer SMS. But, they simply say that sending such SMS is unavoidable and I will have to accept it and saying that I can cancel being the customer of SBI card, which I feel that it is not a sensible and a responsible way of looking into my querry. Hence, it is stated that such promotional offer SMS should be stopped at once. Sankaranarayanan R Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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We would like to get in touch with you to address the issue at the earliest. Please write to us at [protected]@ge.com with your name, card number and contact details and a suitable time for us to get in touch.Kindly mention reference number 160602 in your mail.
Sincerely
SBI Card Cares