[Resolved]  State Bank of India — CHITTING & UNWANTED DEDUCTION OF RS.5,999/-

Address:

South 24 Parganas, West Bengal

ONE CALL CAME FROM DELHI. THEY TOLD ME AS A VALID CUSTOMER OF SBI CREDIT CARD SBI IS OFFERING ME A CARD WHICH I CAN USE FOR DIFFERENT PURCHASE WITH SUFFICIENT DISCOUNT.THEY TOLD ME THE CARD HAS NO CHARGES FOR ONE YEAR. THEY KNOW THE DETAILS OF MY CREDIT CARD & VERIFYING MY ADDRESS,DATE OF BIRTH EVERYTHING LIKE SBI PERSONS. I THOUGHT THEY ARE SBI PERSON. TRUELY SPEAKING I THOUGHT THEY ARE SBI PERSONS & THEY HAVE COLLECTED MY ONE TIME PASSWORD ALSO. AFTER THAT ONE MESSAGE CAME TO ME
" TRANSACTION OF RS. 5999/- MADE ON YOUR SBI CREDIT CARD AT SHIFTTHOUGHTS CONSULTI ON 9/11/12". THIS IS A CHITTING. AFTER THIS THEY RING ME SEVERAL TIMES BUT STILL NOW I HAVE NOT ACCEPTED THEIR PROPOSAL & ADDRESS CONFIRMATION IS NOT GIVEN. ALSO I HAVE LODGED ONE COMPLAIN TO SBI CUSTOMER CARE THROUGH "PROBLEM" MESSAGE & BY PHONE I HAVE INFORMED IT TO SBI. THEY BLOCKED MY CARD AT PRESENT & TOLD ME TO RING ME AGAIN ON 12/11/12.
WHAT I SHOULD DO NOW . IS THERE ANY OTHER PLACE WHERE I SHOULD LODGE MY COMPLAIN.