[Resolved]  State Bank of India, Chowkham Branch, Chowkham, Arunachal Pradesh — Complaint against attitude and behaviour of the Branch Manager.

On 15.01.2009 I got my new SBI Savings account no. [protected]. I was told to collect my cheque later. Later on 28.03.09 I deposited a sum of Rs.1 lac ten thousand through a draft frm the Dept.of PHE, Arunachal Pradesh. On that day too the officials refused to provide cheque as they were very busy they said. so instead i was told to come back on 30.03.09 and withdraw cash through a withdrawal slip. Hence we got the slips and went back home.When finally on 30.03.09 we tried to withdraw the amount the cashier refused to do so.Then we met the Branch manager, he was in a very bad mood and instantly shouted that his bank does not make payments to such people who open accounts and withdraw all the cash.When my husband said how much we could draw, he said he would pay only Rs.30, 000 and the rest should be left remaining in the account. He shouted that we could not even collect the cheques and also did not make any entries in our pass book. Its here to note that when we asked for update of our book we were told the machine was out of order. We were blamed for their own incompetence. When we asked for cheques they were too busy. Others with the same draft were made paymemwts on withdrawal slips. I would like know the difference between a savings account and other accounts? And why should i be forced to keep all the cash at the bank when I had so much payments to make? SUCH IRRESPONSIBLE MANAGERS BE WARNED WHO HARESS CUSTOMERS WITH THE INTENTIONS OF MAKING SOME EXTRA INCOME.
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Aug 14, 2020
Complaint marked as Resolved 
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