[Resolved]  State Bank of India — payment not credited to card

Address:

Bardhaman, West Bengal

Sir , I am having a credit card no.[protected].To clear the Feb'11 payment,I dropped a cheque no.290633 for Rs.16,000/-dated[protected] and this was encashed by the card section on 3-3-2011 ,but was not credited to my card account,instead I am getting calls for payment.As per the advise of one call person I have even sent a copy of letter on which the SBI,ASP br,Durgapur manager has certified in writing about this payment with Br.Manager stamp.The card section instead of taking up this case with thier own SBI bank is pestering me to send another certificate on Bank's letter head.I am a Dy.General Manager and I have to do all these jobs repeatedly means a lot of my time and tension.Hence I request you to please take up this matter with your bank's manager and give the credit immediately and request you for no further harassment.Thanks and regards-- Bitra Venkateswarlu.