[Resolved]  State Bank of India — SMS on my Mobile

Address:Hyderabad, Andhra Pradesh

Hi,

This is Ramesh Sambari. I don't have Credit Card in SBI. I don't have even account in SBI. Still every month I get same sms on my mobile from BZ-SBI CARD saying that

"Dear Cardholder, There is a credit balance of Rs. - 6.53 on your SBI card. This would be adjusted against your subsequent purchases. Happy Shopping"

I have also given Complaint to my mobile service provider. That fetched me nothing. My mobile Number is [protected]. Please do the needfull.

Thanks & Regards,
Ramesh Sambari
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Aug 13, 2020
Complaint marked as Resolved 
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SBI CREDIT CARDS — WRONG SMS MESSAGE

I received a SMS message from mobile number [protected] at 13.00 hours to day on my cell phone that I am due a sum of Rs. 1410 towards EMI and asking me to arrange for necessary amount to be parked with my bank before 15 10 07
As I have not availed any loan I tried to contact the above mobile number but there was no response at all. I sent an SMS to the same number asking the sender to disclose the identity and so far no reply. As a precaution I telephoned SBI CARD help line 3902 02 02 and I spoke to them about the problem. They acknowledged that the message is from them only but wrongly sent to me. I requested them to send me a message that the said communication is from them only and should be ignored. But to my surprise they declined my request and said that they cannot confirm the same over sms
I am a senpor citizen and never go for any loan etc and such message put lot o[censored]nnecessary tension on me
May I request you to take up this matter with the concerned people and ensure that wrong messages
are not sent in future
Thanking you
This is anil kumar kushwaha. I don't have Credit Card in SBI. I don't have even account in SBI. Still every month I get same sms on my mobile from BZ-SBI CARD saying that
Iam anil kumar kushwaha.my sbi account [protected] branch pata distt-auraiya u.p. I don't have Credit Card in SBI. my mobile sms reiceve message unable to accept my request what is reasen please tell me on my mobile from BZ-SBI CARD saying that

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