[Resolved]  State Bank of India — Wrong Charge of Interest Rate for 1st Year

Address:

Gandhinagar, Gujarat

Greetings !!

I have availed Home Loan from SBI, Adalaj Branch (Branch Code: 10940) with following details.

Name: Nilesh Dilipbhai Presswala & Menka Nilesh Presswala
Loan Date: 5-Mar-2011
Tenure: 15 Years
Loan Amount: 1827867 (including insurance cover)
Loan A/C no.: [protected]

Now, as per enclose arrangement /loan agreement letter the interest for first year is 8.75%, 2nd Year is 9.5%, 3rd is 9.25% and thereafter floating rate will be applied.
Further, the same was confirmed by Branch Manager Mr. Snehal Thakkar during the agreement & accordingly he has arranged the sanction and disbursement of 12 lacs to builder before end of Mar-11 in on next day itself after loan sanction. (i.e. Before end of Fix interest rate for first three year Scheme).

However, it is very sad to say here that in my first year loan interest certificate the present interest rate applied is 10.5% instead of 8.75 %.
When I have taken-up the issue with Branch manager (Mr. Snehal Thakkar), he said that interest rate applied is floating 10.5% which is as per your agreement.
The revert given by Branch Manager is really very frustrating & misleading because earlier when we availed the loan at that time he himself said that your loan is under fix interest rate scheme for three years as mention in first paragraph above.

Pls. help me to deal with this issue.