State Bank of India — Cheating clients with irrational offers

Address:

Gujarat

I have already registered my complaint on this site regarding SBI Privilege Circle Program Offer given to me.
Now, I was contacted by one Ms Manpreet as she said from SBI Privilege Circle Program inquiring about my sending of the kit sent by me saying that it is not received by them. This call came to me for not less then three times asking the same questions and then telling me that she would revert back after confirming.
To my surprise I have sent all relevant documents pertaining to the scheme in both HARD and SOFT Copies to all concerned departments wherein I have the acknowledgments for the sames receipt at there end which is also informed to them still they keep on saying that they have not received is something very very serious and this itself shows that an esteemed organisation like SBI is not at all bothered in set telling the greavences of there Privileged clients as they say.
It is really hurting that they are just wasting their and the customers time and resources.
I therefore would like to get an help from your organisation as I saw that many customers like me are cheated by SBI and it is not repeated in future with any body and all present cases are resolved in our favour with out more delay.
Please help.