[Resolved]  State Bank of India — Harassment by SBI credit card

Address:

Ranchi, Jharkhand

Dear Sir,

In the year 2005 when I was posted at Guwahati , I have taken a credit card no [protected] from SBI and I have used that card 4/5 times and made all the payment on time.Then I have been transferred to Jamshedpur on Feb 2009.After reaching in Jamshedpur I never used that card.Suddenly I have received a email credit card statement on 18.08.2009 that I have to pay an amount of Rs 3414.40 as dues, I was surprised and finally I came to know that a cheque no 152051 amounting to Rs2580.00 was not realised.So I have to pay 6014.09 with interest/late fees. Then I have given following mail to them:[protected]
From: prasenjit Mukhopadhyay [[protected]@lntecc.com]
Sent: Saturday, Oct 9 2010 12:31PM
To: SBI Services [services.[protected]@ge.com]
Subject: RE: RE: FW: [WARNING : MESSAGE ENCRYPTED] SBI Card Monthly Statement for Account Number: [protected]
Kindly arrange to send the credit card statement for that the amount of Rs2580.00 has been paid and also sent the credit card statement where you have charged again. I am ready to pay the said amount if you can shown the said two statement.

Please note that I had used the SBI card very few time when I was in Guwhati for the period from May 2005 to Jan 2009 and every time I had settled the amount on correct time. So how you have debited the amount to my card account on 08.06.2009.You have my email ID but you have not informed me about anything for not realizing the cheque also.

Please settle the matter as early as possible. Matter has not delayed from my part so I am not ready to pay Rs 6014.09.I can pay the due amount if any against my cheque if really not realized.

Regards

Prasenjit Mukhopadhyay

But till date SBI not given any suitable reply, not shown the unrealised cheque( scan copy) and every month they are sending credit card statement.Today suddenly I have received a credit card statement for a credit balance of Rs 6250.23.I am really puzzled and so Iam lodging the complain .please solve the problem

Thanks

Regards

Prasenjit Mukhopadhyay
Tel no[protected]