State Bank of India — late fees and over limit fees.

pratim01

from Bengaluru, Karnataka

Address:

Indore, Madhya Pradesh

Hello ,

I am regular user of SBI credit card for a long time.

In last month due to sudden death in my family I was quite unable to available in my city and to make payments.

In the statement generated on 17 september 2012 , they have charged over limit fees of INR 500 and late fees of INR 700.

As i regularly pay SBI . then too they unnecessarily charged huge amount on my cards.

Kindly instruct them to reverse over limit fees of INR 500 and late fees of INR 700.

I shall be thankful to you for this.

Thanking you ,

Pappu Sharma

[protected]

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Comments

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Pappu,

We regret the inconvenience. Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.

Yours Sincerely,
SBI Cards.

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Pappu,

We tried to establish contact with you but we were unable to do so.However we would like to update you that your query stands resolved and we have sent the communication at your registered mail id on the same. Please call SBI Cards helpline for further assistance.

Yours Sincerely,
SBI Cards.