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I, Sandeep Acharya have bought a new hero honda CBZ X treme from Shree Automobile Nagaon Assam, India in finance . From the 1st day of buying i found a problem with the starting of the bike. I told the dealer (Shree Automobile Nagaon.), but they first time avoided the problem.i was trying to change the bike from the 1st after getting the problem and also said not to proceed the official works related with the bike. After that i took the bike to the dealer. Then they said to check from their service center. Service center took the bike for 1 day and was not able to solve the problem and gave that to me saying " we will solve the problem at the time of servicing ". After a day i again complained to the dealer. Then i have taken the bike again. they took the bike and gave a time of 3/4 days later. But they took the bike too long intentionally as my bike registration was not completed then . Again i have applealed to change the bike as because of the problem. But they said as my registration and number registration is now completed, they can't change the bike. But i am telling the problem from the 1 st day of buying. I have not got the number of my bike still now but they said that as my bike number and the registration process is completed. so they dont want to change the bike. This is the problem . Can you suggest me what should i do now and also let me know may i have a new bike replacing the bad one? and also let me know the how far the registration process related with replacing the bad one?
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State Bank of India, Local Hd.Office, A. T .Road, Voralumukh, Guwahati (Assam), by FAX to no.[protected] and through the regd.letter bearing no.2786 on 18.03.2010 as a proof copy of the letter is pasted under, but no action has yet been taken so far.Therefore, finding no other alternative I bound to lodge complaint regarding this matter with a hope to get an early necessary action from your end please.
Thanking you
Yours faithfully
UMA SUTRADHAR, LUMDING
Dated - 23.04.2010
To
The General Manager,
State Bank of India, Local Hd.Office, A. T .Road, V oralumukh, Guwahati (Assam)
Sir,
Sub: - Non-crediting of Rs.20, 000/- in my Savings Bank Account
No.[protected] Of SBL, Lumding Branch.
Respectfully, I beg to inform you that a Demand Draft ofRs.20, 0001- only in my name was deposited to SBI, Lumding Branch on 08.03.2008 to be credited in my aforesaid account, but till date the same has not been credited to my said account.
After several approach to the Bank Manager, the Manager marked a no."SCN¬26425356" and did nothing in this respect. Having no other alternative, I lodged my complaint to you through [protected]@sify.com.vide complaint ticket no.CC[protected], but the result of my complaint is yet to receive by me.
As the matter has already been delayed badly and I am very much in need of money, I am fervently requesting to your good self to look into the matter personally so that I can get my money early and for which act of your kindness, I shall remain ever great full to you.
Thanking you
Dated- 15.03.2010
Yours faithfully,
(UMA SUTRADHAR) Rly.Qrs.No.K!24 (B), Kalibari Colony, P.O-Lumding, Dist-Nagaon (Assam), PlN-782447.