| Address: | Rangareddy, Andhra Pradesh |
I am a SBI customer. I went to withdraw cash from SBI branch in Chandanagar. As the Server was down we were advised to go to the branches at Madinaguda or , RC puram .They told us that they have sent instructions to these branches So I went to Madinaguda branch at 12.30 pm. But the branch officials refused to take the cheque or receive cash. Reason they say is that they close transactions at 12.30 on Saturdays.But as per Banking rules the business transactions are upto 1.30.pm/.We(There were at least 10 o[censored]s) requested the bank officials and explained to them why we have come all the way.But they simply closed the counter.
Is this way to treat the customers?
A.C.Alexander SBI A/c No.[protected] Was this information helpful? | 
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State Bank of India — Denied from using the service
I went to the State Bank of India, JNU branch, New complex, New Delhi to deposit the registration fee of Rs 500 for applying for the ET posts in BHEL, India. I have used the challan given by the BHEL and it was correct in all respect.But, I was denied from depositing the money saying that I am not from the campus of the JNU (Jawaharlal Nehru University). He told me to go to other branch. I asked the clerk why I cannot use the service, he plainly denied me.
I have deposited money to any account before from any branch of State Bank of India. This is the first time that I came across incident like this and I think this is unfair enough. I also checked the bank's notice board to see if there is any notification about this, but, i didn't find any.
I want to know if there is any rule that says a person can be denied from using the service for he does not live within the campus where the SBI branch is. If there is please let me know.
And if there is nothing like this, I want to take up action against the branch.
Yours
S. Dijenkumar
email : [protected]@gmail.com
[protected]
NPTI, Faridabad
Sector- 33