State Bank of India, Malda Branch, Malda — ACCOUNT TWICE DEBITED UNDER SINGLE ATM TRANSACTION ID

Address:

West Bengal

I HAD WITHDRAWN RS 1500 FROM SBI ATM. BUT WHEN I CHECKED MY ACCOUNT ONLINE, SURPRISINGLY I NOTICED THAT RS 1500 HAS BEEN DEBITED TWICE UNDER SINGLE ATM TRABSACTION NO. 9689. I HAVE MADE MANY CORRESPONDENCES WITH BANK BRANCH, DEPUTY GENERAL MANAGER, CUSTOMER CARE SBI, RBI KOLKATA BANKING OMBUDSMAN. BUT STILL MY ACCOUNT HAS NOT BEEN CREDITED WITH RS 1500. WHAT LEGAL STEPS MAY BE TAKEN TO RECOVER MY LOST MONEY WHICH HAS BEEN DIGESTED BY SBI DUE TO THEIR FAULTY COMPUTER NETWORKING SYSTEM.