[Resolved]  State Bank of India - Mandaveli / RACPC — Double Execution of Home Loan EMI Rs. 20000 from my Account

SBI Mandaveli/RACPC has excecuted EMI Twice Rs. 20,000 from my Savings Account([protected]) through ECS during February10th and 11th 2010 and during March 10th 2010-twice (Home Loan Account No. [protected]). The double execution of February was rectified by the Branch Manager when informed over Phone. But the Double execution of on 10th March 2010 of Rs. 20000 has not been reversed even after my consecutive Phone calls from 13th to 18th March 2010. Moreover, due to this above Bank's mistake, the Cheque issued by me to the TATA-AIG Insurance (Cheque No. 767536) for Rs. 11,478/= has been dishonoured by the SBI-Adyar and charged Rs 75/- as Cheque return charges.
Expecting immediate remedy of reversing Rs. 20000 in to my account with a proper penalty and with the interest as equalant to F.D. till the time of reversing; and reversing the Rs. 75/= deducted as Cheaque Returning Charges for no fault of mine.
Very important anticipation is that the concerned authorities should feel the value of the Customer's value, rights as well as the Consumer value and rights as responsible Social Workers in the responsible position.
Thanking you.
Sincerely and Truly,
Ravikumar S.