[Resolved] State Bank of India — outstanding payment of sbi card bill
Despite of my timely payent within the due date to SBI CARD on more than 2/3 years back, I am a regular
payer of my card dues and has been deposing outstaning ammount before on my payment date. I regret to state
that last june 2009 year, I have been receiving wrong statement pdf of my bill that is not being opened the pdf
and sometime it didn't get any statement of bill on my e-mail ID. Despite repeated telephonic complaints to
your call centre executives and many times i wrote the mail but still you have not taken any action on it.
In this regard, I have paid the SBI crad amount bill rs. 16000 instead of rs.7300 from june 2009 to till,
on the basis of goodwill and message received upon my Mobile. While i had closed the SBI card when i lost
my card on july 2009 and also I haven't received any new card. They are continuously adding different charges
on those disputed outstanding balance for increasing the balance ,despite of their own fault, and continuously
harassing and threatning me & my family over telephone for the payment. Though during these periods I paid regularly the actual debit amount in every months ,
excluding those disputed outstanding balance amount. In case I am not given due justice I reserve the
right to go to consumer forum for redressal of my complaint.
Complaint marked as Resolved Aug 13, 2020
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