[Resolved]  State Bank of India — not picking up check and every month I need to pay late fee and finance charges

Address:

Mumbai City, Maharashtra

Dear Sir,

I Praful Kumar, a SBI Credit Card holder, card number: XXXX-XXXX-XXXX-1080, not happy with the service of SBI. I purchased some items around Rs. 44,000 (forty four thousand) and told SBI person on 6th November 2010 to collect a cheque on 1st December 2010, but still no one picked the cheque and after 5th of December 2010 finance charges was adding in my credit card.
In the month of December 2010 Cheque pick up fee of rs. 90 is added and 1457.95 for finance charges as well as 700 for late payment is added to my card. I strongly opposed this charges credited in my credit card account because it is not my fault but It is only your fault after giving a date you didn't manage to pick up the cheque.

So please revert these charges and do arrangement to pick a cheque on urgent basis.
If you are failed again to arrange a pick-up before 28th of December 2010 then I will cancel the SBI Credit Card and will complain into "Banking Ombudsman" and consumer forum. (also I am not able to pay online hence I requested check pick-up facility).