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State Bank of India — deficiency in service
Name of the complainant : D K SrivastavaAddress : chief traffic inspector, c/o chief operations manager , north eastern
Railways , Gorakhpur - 273012 , Uttar Pradesh
The account no. [protected] is a loan account in State bank of India , Puranpur, Pilibhit, Uttar Pradesh. It is to be realized through advanced / post dated cheques. The bank started realization of the loan amount through the cheques from march 2003. It is also be noted that the mode of payment is through post dated cheaques. The bank kept on realizing the loan amount in aforesaid manner till February, 2004 i.e. 4. 2. 2004. And then it suddenly stopped the realization of loan without rhyme or reason. No communication was sent to complainant for changing the preferred mode of repayment. Therefore the loan which should have been paid by February 2006 is still pending due to inordinate delay of bank in realizing the loan.