Address: | Mumbai City, Maharashtra |
Dear All,
I have a SBI Credit Card for past 1 year.
I make regular payments for my credit card. On 5th Oct'2011 i had requested to close my SBI Card as they were charging me Rs500/- as next year annual fees. I argued with the customer care executive to waive off the charge as I have another card from HDFC Bank and that to without any fees.
Hence requested them to close the card and send final settlement statement to make the payment.Today is 8th Nov'2011 and still I have not received the statement. In between i had given many calls but every time no response or the call was kept on hold. Today luckly I was able to get through and I came to know that I am charged late fees. I told customer care executive why are you charging late fees as I have not received your final statement yet to pay the charges. He told me as I had not made the payment I am been charged late fees.
I need your support to close this card and make the final settlement and that to without late fees.
Can i get final settlement statement amount to make the payment.
Thanks & Regards
Vaibhav Anil Dhuru
[protected]
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