[Resolved]  State Bank of India — card blocked

Dear Sir/Madam,

I had sent a detailed complaint to SBI Card head regarding my credit card
that was blocked by the Bank for no reason. The complaint was sent on 13th
June as can be seen from mail copy attached. I recd an acknowledgement
from them on 24th June stating that the matter is being investigated and that
they will come back within 3 days. So far I have not recd back any reply from
them and the credit card remains blocked. There is a credit balance lying in
the card account which I wanted them to refund and close the card and so
far there is no response. This is causing agony to me and I request you to please
look into this matter.

Kindest Regards

Jayshree Rajagopal
Flat D-3, Jnanendra Apartment
152, Lake East 6th Road,
Kolkata-700075

Phone[protected]

sir i have an ATM CARD of sbi. before some days during transaction ihave forget my pincodeno. so i have try 2 3 diffrent no. so it has been bolcked.now i m anble to process.sir what can do for running this atm card pls tell me cardno is[protected]
accountno. is -[protected]

Hi,

I am holding the SBI Credit Card for almost 2 years. I was unable to make the regular payment for few months due to financial issue. Even, I did not received my statements of regular basis. I used to call up the customer service for few months to receive my statements.

Currently, I am about to clear to clear all my due amount and paying the minimum balance on monthly basis. However, when I called the customer service fews days back, I was told that my card has been blocked and it can only be activated once, I will pay the full due balance and then they may activate the card and may not.

I was not aware that my card has been blocked and I have not received any notification regarding the same. I was also not aware that if I am unable to make payment, my card will be blocked. Customer Service said that they have sent out the letters to my mailing address and I have not received a one.

When I asked them to send out the duplicate copy of the notification, they said it is not possible and this is the internal policy and cannot provide.

My concern is that as a customer, I should aware of the terms and condition. Secondly, I should inform about the card deactivation.

Please help me out with this.

Regards
Anupam Dhar
Mob-[protected]

Dear Sir,

My name is Ashok Asera and my Card # is [protected], couple of days i tried using my card but to my surprise the card got declined, i was so shocked and embarassed, this is the second time its happening, kindly take this matter most seriously and urgently and release my card or else i would have to close down my card.

It is desirable to have a more efficeint complaing attending system.

my sbi credit card has been blocked . I have been complained several times through the customer care to the authority but in vain. The validity of the credit card ends on 02/2014.you are requested to solve the problem.