[Resolved]  State Bank of India — Wrong Payment Statement

Address:

New Delhi, Delhi

Dear SIr,
I am lodging a compliant about SBI credit card. My credit card no. [protected].My last month due payment was Rs. 5478.63 and last date of payment was 6th April 2010. I had made payment through two online transaction on 28th march 2010. First online transaction Rs. 5478 but my unbilled amount was Rs. 5479 therefore for Rs. 1 I had made second online transaction Rs. 10. But last four days I am checking my sbi credit card online statement which reflect last payment Rs. 10 and outstanding balance Rs. 5478.63. Therefore today I called to SBI helpline then its IVRS system also reply my last payment Rs.10 on 28th march 2010 and outstanding balance Rs. 5478.63. I tried to talk customer representative but after 12 min waiting no body take my call. At last I am submitting this complaint. Kindly advise me to rectify this problem.
Thanks
Prabhat Sharma