Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card No.[protected] regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).
Blocked Confirmation No.[protected]
1st registration of ticket No. AT[protected] dtd.12.09.2011
2nd registration of ticket No. OA[protected] dtd.16.11.2011
Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy (Govt. of India), Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement Card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately registered a complain vide ticket No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (15.11.2011) the said Branch did not receive REPIN and informed me that the case is pending with CMS Unit. In this regard several correspondance have already been made to Customer Care, [protected]@sbi.co.in , dgm.[protected]@sbi.co.in, local contact centre and also made several SMSs to 567676 from my mobile [protected]/[protected]. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process in CMS Unit. As per advise of Customer Service I have re- registered a complain vide No.OA[protected] dtd.16.11.2011 for the same purpose. To-day on 28.11.2011, I came to know from my Branch that re pin has not been received by them against the above two complains. In this connection, it is requested to look into the matter for issuing of the REPIN. Under which circumastance the re pin is not being issued may be intimated to me. Correspondence made with SBI are incorporated for ready reference.
1.Sub: Non-receipt of PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).
Sir,
Iam to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card. Immediately, I contacted the customer care and blocked the said card. On 24.08.2011, I applied for a new card through the above branch where my Saving account is registered. On 02.09.2011 I have already received a new card without PIN. I visited several times to the said branch for obtaining of PIN, it is informed that the PIN has not been received by them so far. In this connection, immediate action is sought from you.
Awaiting an early respsonse please.
Thanking you.
ABDUL QADIM KHAN
2.Dear Sir,
Thank you for writing to us at State Bank Customer Service.
We deeply regret the inconvenience caused to you due to non receipt of ATM PIN.
We wish to inform you that as per our records your ATM PIN has been dispatched to your branch through Speed Post with air way bill number (EA[protected]IN). We would request you to get in touch with your branch where your account is operational to collect the PIN
In the rare eventuality that the branch has not received the PIN, please submit a written request for a new PIN number at the branch where your account is operational.
Alternatively you can call on our 24x7 helpline No. [protected](from BSNL/MTNL landline) or [protected] from any other phone to apply for new PIN. We also suggest you to kindly keep the basic information about your account handy before making call to helpline numbers. This will help us to serve you better.
Post giving request, you can collect the new PIN after 7-10 days from your account holding branch.
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/12/2011 11:04:48 AM
To: [protected]@sbi.co.in
Subject:
Sub: Non-receipt of PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).
Sir,
Iam to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card. Immediately, I contacted the customer care and blocked the said card. On 24.08.2011, I applied for a new card through the above branch where my Saving account is registered. On 02.09.2011 I have already received a new card without PIN. I visited several times to the said branch for obtaining of PIN, it is informed that the PIN has not been received by them so far. In this connection, immediate action is sought from you.
Awaiting an early respsonse please.
Thanking you.
ABDUL QADIM KHAN
Could I expect a reply by return mail please.
Thanking you,
A.Q.KHAN
3.Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.
Thanking You
A.Q.Khan,
Administration (E.II),
Tel.[protected]
Mob: [protected]/[protected]
E.mail: [protected]@immt.resin
----- Original Message -----
From: ATM Services
To: [protected]@immt.res.in
Sent: Monday, September 12, 2011 11:16 AM
Subject: ***SPAM*** Re: [#291127]
Dear Sir,
Thank you for writing to us at State Bank Customer Service.
We deeply regret the inconvenience caused to you due to non receipt of ATM PIN.
We wish to inform you that as per our records your ATM PIN has been dispatched to your branch through Speed Post with air way bill number (EA[protected]IN). We would request you to get in touch with your branch where your account is operational to collect the PIN
In the rare eventuality that the branch has not received the PIN, please submit a written request for a new PIN number at the branch where your account is operational.
Alternatively you can call on our 24x7 helpline No. [protected](from BSNL/MTNL landline) or [protected] from any other phone to apply for new PIN. We also suggest you to kindly keep the basic information about your account handy before making call to helpline numbers. This will help us to serve you better.
Post giving request, you can collect the new PIN after 7-10 days from your account holding branch.
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/12/2011 11:04:48 AM
To: [protected]@sbi.co.in
Sub: Non-receipt of PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).
Sir,
Iam to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card. Immediately, I contacted the customer care and blocked the said card. On 24.08.2011, I applied for a new card through the above branch where my Saving account is registered. On 02.09.2011 I have already received a new card without PIN. I visited several times to the said branch for obtaining of PIN, it is informed that the PIN has not been received by them so far. In this connection, immediate action is sought from you.
Awaiting an early respsonse please.
Thanking you.
ABDUL QADIM KHAN
_______________________________________
A.Q.Khan,
Administration (E.II),
Tel.[protected]
Mob: [protected]/[protected]
E.mail: [protected]@immt.resin
4.Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.
Thanking You
ABDUL QADIM KHAN
5.Sir,
With reference to ATM ticket bearing No. AT[protected] against my SBI saving account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to look into the matter and let me know the present status of the re-PIN which is badly needed.
Thanking You
ABDUL QADIM KHAN
6.to-day 3 pm I visited my branch but failed to receive re-pin as the same has not been received by the branch so far. Could I except the present status of re-pin which is badly needed.
A.Q.KHAN
_____________________________________
A.Q.Khan,
Administration (E.II),
Tel.[protected]office)
Mob: [protected]/[protected]
E.mail: [protected]@immt.resin
----- Original Message -----
From: ATM Services
To: [protected]@immt.res.in
Sent: Monday, September 26, 2011 1:34 PM
Subject: ***SPAM*** Re: Present Status of RE-PIN - regarding. [#295776]
Dear Sir,
Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused.
We would like to inform you that your re pin request is being process,you will receive your pin very shortly from branch.
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/23/2011 9:55:17 AM
To: [protected]@sbi.co.in
Subject: Present Status of RE-PIN - regarding.
Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.
Thanking You
ABDUL QADIM KHAN
7.Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).
Sir,
I am to state that I am a customer of SBI Saving Bank Account since 1983 and to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for a replacement of card in the prescribed format through the above branch where my Saving account is operated. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per instruction I visited several times to the branch for obtaining of PIN. It is need less to mentaion that till 12.09.2011 after noon the Branch did not received any Pin from the issuing Unit of SBI against the card which has already been received by me. on my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE PIN. Yesterday afternoon I visited the Branch and came to know that the RE PIN has not been received by them so far. In this regard correspondance made by me with Customer Care (4times) / mailto:[protected]@sbi.co.in (4times) and SMS from mobile [protected]/[protected] (2 times) may be investigated.However, reply from contact centre is incorporated below for your ready reference:
23.09.2011
Dear Sir,
Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused to you
Further to your query regarding complaint status, we would like to inform you that your complaint is under process and generally we also like to inform you that the Pin will be mailed to your Branch in 7-10 days. Please visit your Branch after 7-10 days and collect your Pin from the ATM officer at the Branch.
Also you can check your complaint status by sending sms to 567676.
SMS format: ATM(Space)Ticket Number
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/22/2011 10:15:03 AM
To: [protected]@sbi.co.in
Subject: Re: ***SPAM*** Re: [#291127]
Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.
Thanking You
8.Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (07499).
Sir,
I am to state that I am a bonafide SBI Saving Bank Account holder since 1983 and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for replacement of a card in the prescribed format through the above Branch where my Saving Account is operated. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lione of SBI I have to get the PIN within 7-10 days of registration of complain/request. I visited several times to the Branch for obtaining of PIN. It is need less to mentaion here that till 12.09.2011 after noon the Branch did not received any Pin from the issuing Unit of SBI against the card which has already been received by me earlier. on my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE PIN. To day (17.10.2011) I visited the Branch and came to know that the RE PIN has not been received by them so far. In this regard correspondance made by me with the Customer Care (4times) / mailto:[protected]@sbi.co.in (4times) and SMS from mobile [protected]/[protected] (2 times) may be referred.However, reply from contact centre is incorporated below for your ready reference:
23.09.2011
Dear Sir,
Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused to you
Further to your query regarding complaint status, we would like to inform you that your complaint is under process and generally we also like to inform you that the Pin will be mailed to your Branch in 7-10 days. Please visit your Branch after 7-10 days and collect your Pin from the ATM officer at the Branch.
Also you can check your complaint status by sending sms to 567676.
SMS format: ATM(Space)Ticket Number
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/22/2011 10:15:03 AM
To: [protected]@sbi.co.in
Subject: Re: ***SPAM*** Re: [#291127]
Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.
Thanking You
26.09.2011
Dear Sir,
Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused.
We would like to inform you that your re pin request is being process,you will receive your pin very shortly from branch.
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/23/2011 9:55:17 AM
To: [protected]@sbi.co.in
Subject: Present Status of RE-PIN - regarding.
Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.
Thanking You
ABDUL QADIM KHAN
11.10.2011
Dear Sir,
Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused.
Further to your query regarding Re-pin request we would like to inform you that you lodge your complaint on the date of 12/09/2011. we like to inform you that your complaint is referred it means Branch has taken action and referred the complaint to the controllers for final resolution.
We would like to inform you that you can know the status of your complaint after 7 days of date of lodge complaint and your complaint will beresolved within 12 working days.( for ATM only).
We also like to inform you that you can check your complaint status by sending sms to 567676.
SMS format: ATM(Space)Ticket Number
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 10/5/2011 9:45:39 AM
To: [protected]@sbi.co.in
Subject: Non issue of re-pin - regarding
Sir,
With reference to ATM ticket bearing No. AT[protected] against my SBI saving account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to look into the matter and let me know the present status of the re-PIN which is badly needed.
Thanking You
ABDUL QADIM KHAN
In view of the above, I am to inform that till to day (17.10.2011 afternoon) I failed to get my RE PIN (Since 12.09.2011). Due to non co-operation of SBI, I am facing a lot of troubles which cannot be described at my level.
With folded hand I request you to kindly investigate the matter and arrange to made available the RE PIN to me as soon as possible which is urgently required.
Thanking You
ABDUL QADIM KHAN
9.Sir/Madam,
With reference to my mail dtd.14.10.2011 to you, I am to inform that ATM ticket bearing No. AT[protected] against my SBI saving account No.[protected] for issuing of a RE-PIN which has not yet been received by the RRL Branch (Code No.07499) where my account is registered. Request for issuing of RE PIN was made by the said Branch on 12.09.2011. You are requested to look into the matter and let me know the present status of the RE-PIN which is urgently needed.
Thanking You
ABDUL QADIM KHAN
10.Ref: 1. My SBI Saving Account No.[protected], Branch / Code No. : Regional Research Laboratory, Bhubaneswar (07499).
2. Lost SBI-ATM-cum-Debit Card No.[protected]
3. Blocked Confirmation No.[protected] dtd.22.08.2011
4. Ticket No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN
Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Sir/Madam,
I am a Govt. Servant and a SBI customer since 1983 beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for replacement of the card in the prescribed form through the above Branch where my Saving Account is operated. On 02.09.2011 I received a new card bearing No.[protected] without PIN. As per guide line of SBI I have to get the PIN within 7-10 days of registration of complain/request. I visited several times to the Branch for obtaining of PIN. It is need less to mentaion here that till 12.09.2011 (after noon) the Branch did not receive Pin from the issuing Unit of SBI against the card which has already been received by me earlier. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN. To day (01.11.2011) I visited the Branch and came to know that the RE-PIN has not been received by them so far. In this regard several times correspondance made by me with the Customer Care, [protected]@sbi.co.in , dgm.[protected]@sbi.co.in , help.[protected]@sbi.co.in and sent SMS from mobile [protected]/[protected] to 567676. Till 24.10.2011, I have been informed in respect of mails in different dates by [protected]@sbi.co.in and customer care only that my case is under process. Due to non co operation of SBI, I am facing a lot of problems for day to day business.
Therefore, You are requested to look into the matter for issueing of RE-PIN and let me know the present status of the RE-PIN.
Thanking You,
ABDUL QADIM KHAN
11.Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No.: Regional Research Laboratory, Bhubaneswar (7499).
Sir,
I am to state that I am a customer of SBI Saving Bank Account since 1983 and to inform that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for a replacement of card in the prescribed format through the above Branch where my Saving account is operated. On 02.09.2011 I have received a repalcement card bearing No.[protected] without PIN. As per instruction I visited several times to the Branch for obtaining of PIN. It is need less to mentaion that till 12.09.2011 the Branch did not receive any Pin from the issuing Unit of SBI against the card which has already been received by me. on my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE PIN. To day on 09.11.2011 I visited the Branch and came to know that the RE PIN has not been received by them so far. In this regards may I know the present status of REPIN by return mail.
A.Q.Khan,
12. Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).
Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch did not receive REPIN and informed that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.
Could I expect a return reply soon please.
Thanking you,
A.Q.KHAN
13.Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).
Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.
Could I expect a reply by return mail soon please.
Thanking you,
A.Q.KHAN
14.Dear Sir,
Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused.
We would like to inform you that your re pin request is being process,you will receive your pin very shortly from branch.
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 9/23/2011 9:55:17 AM
To: [protected]@sbi.co.in
Subject: Present Status of RE-PIN - regarding.
Sir,
With reference to your valuable advice, on 12.09.2011 (after-noon) I visited my branch with a copy of your reply to collect the new PIN. But due to non-receipt of PIN, the branch immediately has registered my complain and booked a ticket bearing No. AT[protected] against my SBI account no.[protected] for issuing of a re-PIN which has not yet been received by the branch. You are requested to let me know the present status of the re-PIN.
Thanking You
ABDUL QADIM KHAN
14.Dear Sir,
Thank you for writing to us at State bank Customer Service.
We are sorry for the inconvenience caused.
Further to your query regarding non issue of re-pin,we would like to inform you that you lodge your complaint on the date of 12/09/2011. We like to inform you that your complaint is referred it means Branch has taken action and referred the complaint to the controllers for final resolution.
You can also check the status of your complain by sending a SMS, In SMS you have to write ATM (This ticket No.) and send it to 567676.
We have also send a reminder for your complaint so you will get resoluation as soon as possible.
We also suggest you to kindly keep the basic information about your complaint details before making call to helpline numbers. This will help us to serve you better.
For any further assistance please email us at [protected]@sbi.co.in or call our 24 hour toll free customer service number[protected]BSNL or MTNL numbers) and[protected] from other phone/ mobile.
Regards,
SBI CONTACT CENTRE
--Original Message--
From: [protected]@immt.res.in
Date: 10/20/2011 12:44:22 PM
To: [protected]@sbi.co.in
Subject: Non issue of RE PIN - regarding
Sir,
With reference to ATM ticket bearing No. AT[protected] against my SBI saving account No.[protected] for issuing of a RE-PIN which has not yet been received by the RRL Branch (Code No.07499) where my account is registered. You are requested to look into the matter and let me know the present status of the RE-PIN which is urgently needed.
Thanking You
ABDUL QADIM KHAN
15.Dear Sir/Madam,
We thank you for writing to SBI Cards and acknowledge the receipt of your e-mail. This is an automated acknowledgement and we shall respond to you within the next 3 working days.
The subject line contains the reference number allotted to your e-mail. We would be tracking your mails through the above reference number and would request you not to change the subject line in future correspondence.
Kindly mention your SBI Card / Account Number and your present contact number in all your correspondence to help us process your request at the earliest.
Please Note : To report loss of your SBI Card , we request you to call our 24X7 Phone-Banking unit at 39 02 02 02,[protected] or[protected]MTNL/BSNL) .
Assuring you of our best services at all times.
Warm Regards,
Vice President – Customer Services
SBI Cards
-----Original Message-----
From: A Q KHAN [[protected]@immt.res.in]
Sent: Tuesday, Nov 1 2011 5:53PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Cc: [protected]@ge.com [[protected]@ge.com]
Subject: Non receipt of RE PIN-regarding
Ref: 1. My SBI Saving Account No.[protected], Branch / Code No. : Regional Research Laboratory, Bhubaneswar (07499).
2. Lost SBI-ATM-cum-Debit Card No.[protected]
3. Blocked Confirmation No.[protected] dtd.22.08.2011
4. Ticket No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN
Sub: Non-receipt of RE PIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Sir/Madam,
I am a Govt. Servant and a SBI customer since 1983 beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected] dtd.22.08.2011. On 24.08.2011 I applied for replacement of the card in the prescribed form through the above Branch where my Saving Account is operated. On 02.09.2011 I received a new card bearing No.[protected] without PIN. As per guide line of SBI I have to get the PIN within 7-10 days of registration of complain/request. I visited several times to the Branch for obtaining of PIN. It is need less to mentaion here that till 12.09.2011 (after noon) the Branch did not receive Pin from the issuing Unit of SBI against the card which has already been received by me earlier. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a RE-PIN. To day (01.11.2011) I visited the Branch and came to know that the RE-PIN has not been received by them so far. In this regard several times correspondance made by me with the Customer Care, [protected]@sbi.co.in , dgm.[protected]@sbi.co.in , help.[protected]@sbi.co.in and sent SMS from mobile [protected]/[protected] to 567676. Till 24.10.2011, I have been informed in respect of mails in different dates by [protected]@sbi.co.in and customer care only that my case is under process. Due to non co operation of SBI, I am facing a lot of problems for day to day business.
Therefore, You are requested to look into the matter for issueing of RE-PIN and let me know the present status of the RE-PIN.
Thanking You,
ABDUL QADIM KHAN
16.09 Nov 2011
Dear Mr.Khan,
Thank you for writing to SBI Cards.
This is with reference to your communication dated Nov 4 2011.
We would request you to contact SBI helpline No.080–26599990 or Toll Free No.[protected] at New Delhi, Mumbai, Kolkata, Hyderabad, Bangalore, Chennai, Chandigarh, Lucknow, Bhubaneswar and Bhopal and the nearest card issuing branch or you can write in to SBI Debit Card team at [protected]@sbi.co.in for your query regarding the SBI ATM Card.
Yours sincerely,
Deepak Dhawan - Customer Service
17.Dear Sir/Madam
Your request has been forwarded to the concerned authority for needful action.
Thanks & regards
SBI HELPLINE
LHO BHUBANESWAR
From: A Q KHAN
To: services.[protected]@ge.com
Cc: help.[protected]@sbi.co.in
Sent: Tuesday, November 15, 2011 5:32 PM
Subject: Non receipt of Repin - regarding
Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).
Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.
Could I expect a reply by return mail soon please.
Thanking you,
A.Q.KHAN
17.23 Nov 2011
Dear Mr. A.Q.Khan,
Thank you for writing to SBI Cards.
This is with reference to your communication dated Nov 15 2011 5:34PM.
SBI Card Related: We would request you to contact SBI helpline No.080–26599990 or Toll Free No.[protected] at New Delhi, Mumbai, Kolkata, Hyderabad, Bangalore, Chennai, Chandigarh, Lucknow, Bhubaneswar and Bhopal and the nearest card issuing branch or you can write in to SBI Debit Card team at [protected]@sbi.co.in for your query regarding the SBI ATM Card.
Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.
If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.
Yours sincerely,
Amal Ayisha - Customer Service
Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (www.sbicard.com)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.
Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox.
**** Zero wait information @ helpline !!!
Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.
-----Original Message-----
From: A Q KHAN ([protected]@immt.res.in)
Date: Tuesday, November 15, 2011 05:31 PM
To: services.[protected]@ge.com (services.[protected]@ge.com)
Cc: help.[protected]@sbi.co.in (help.[protected]@sbi.co.in)
Subject: Non receipt of Repin - regarding
Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).
Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.
Could I expect a reply by return mail soon please.
Thanking you,
A.Q.KHAN
23 Nov 2011
Dear Mr. A.Q.Khan,
Thank you for writing to SBI Cards.
This is with reference to your communication dated Nov 15 2011 5:34PM.
SBI Card Related: We would request you to contact SBI helpline No.080–26599990 or Toll Free No.[protected] at New Delhi, Mumbai, Kolkata, Hyderabad, Bangalore, Chennai, Chandigarh, Lucknow, Bhubaneswar and Bhopal and the nearest card issuing branch or you can write in to SBI Debit Card team at [protected]@sbi.co.in for your query regarding the SBI ATM Card.
Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.
If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.
Yours sincerely,
Amal Ayisha - Customer Service
Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (www.sbicard.com)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.
Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox.
**** Zero wait information @ helpline !!!
Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.
-----Original Message-----
From: A Q KHAN ([protected]@immt.res.in)
Date: Tuesday, November 15, 2011 05:31 PM
To: services.[protected]@ge.com (services.[protected]@ge.com)
Cc: help.[protected]@sbi.co.in (help.[protected]@sbi.co.in)
Subject: Non receipt of Repin - regarding
Sub: Non-receipt of REPIN against replacement of my lost SBI-ATM-cum-Debit Card - regarding.
Ref: My SBI Saving Account No.[protected]
Branch / Code No: Regional Research Laboratory, Bhubaneswar / (07499).
Sir,
I am to state that I am an employee in Institute of Minerals & Materials Technogy, Bhubaneswar (earlier known as Regional Research Laboratory, Bhubaneswar) and having SBI Saving Bank Account No.[protected] and beg to state that on 22.08.2011 I have lost my old SBI-ATM-cum-Debit Card No.[protected]. Immediately, I contacted the customer care and blocked the card vide Blocked Confirmation No.[protected]. On 24.08.2011 I applied in the prescribed format for replacement of a card through the above Branch where my Saving Account is operated and paid Rs.200/- towards replacement charges. On 02.09.2011 I received a repalcement card bearing No.[protected] without PIN. As per guide lines of SBI I have to get the PIN within 7-10 days of registration of complain/request. Several times I visited to the Branch for obtaining of PIN but failed. On my written request the Branch immediately booked a ticket bearing No. AT[protected] dtd.12.09.2011 for issuing of a REPIN. It is need less to mentaion here that till yesterday (14.11.2011) the said Branch has not receive REPIN and informed me that the case is pending with CMS unit. In this regard several correspondance have already been made to the Customer Care [protected]@sbi.co.in / dgm.[protected]@sbi.co.in/ and SMS from my mobile [protected]/[protected] may be referred. It is informed by the Branch that my REPIN has already been genarated sine 13.09.2011 and further action is under process. In this connection, it is requested to look into the matter for issuing of the REPIN.
Could I expect a reply by return mail soon please.
Thanking you,
A.Q.KHAN
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Bank Of India — repin atm
Sir my atm is open aproxx 1year but mera pin abhi tak nahi mila hai my account number [protected] my name Ashish kumar sharma