[Resolved]  State Bank of India — non delivery of cash from ATM

Address:

Hoshangabad, Madhya Pradesh

Sir,
I Capt Sanjay Patyal have a a/c with SBI, Mandi Branch, Himachal Pradesh (A/C : [protected]). On 06th of Sep 2010 I used my ATM card (connected with above mentioned A/C no.) , at the ATM MACHINE which is located inside the AEC CEntre campus, pachmarhi, MP. I was trying to withdraw Rs 2000/- , but when the request was being processed, the current went off, and everything stopped at the same time, and cash did not come out of ATM MACHINE. Soon I went to another nearby ATM and took out a mini statement. But, mini statement showed deduction of Rs 2000/-. I reported the matter to the SBI branch manager next day and also lodged a complaint regarding that. I had sent one photocopy of this complaint to my SBI branch at Mandi. now today it is 28th of Sep 2010, but no action has been taken from either of the banks. And wenever i speak to these bank people they sey that they are helpless, and cannot do anything.
I feel it is somthing which is not right.
please help me regarding this issue.
I'll be thankful to you. my mobile no: [protected]