State Bank of India — poor crowd management

Address:

Ramanathapuram, Tamil Nadu

dear sir,
i am RVS.Sampathkumar from tiruvadanai, holding a NRI A/c in your Tiruvadanai branch (code 00980).
for the past few months the bank is jam packed with crowd.
No proper token system is practised.
No proper queue is also maintained.
No additional counters are also provided during rush.
people are rushing as gangs towards the counters.
Manager is also not taking care, when i took the issue to him,
he was stubborn to reply me.
Please implement proper token system or proper queue facility for a smooth service.
Kindly take necessary action, else I will shift my deposits to other bank.
yours faithfully,
rvs sampathkumar