[Resolved] State Bank of India — Wrong Card sent and Charges unnecessary imposed

Mudassar Khan

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

To SBI Cards,

This is Mudassar Khan

I got a call last month from SBI Cards, offering me a credit card.

Details of the Offer are as under:
Caller = Supriya
Limit mentioned:-
Gold - 75K > 3L
Silver - 30K > 90K
Annual Fee:-
Gold - 500/-
Silver - 500/-

Doc require - 2 stmt, cc front xerox, driving lic, 1 photos

Key Details of Conversation:-
I mentioned to the caller that I am interested to hold a SBI Card only if the Credit limit is => 1,00,000/- INR,
The caller agreed to this.
And my request was processed for a GOLD Card vide Appl. No.[protected] on or before 11/3/2010

Post Requisition:-
- Verification Call was done
- After a few days the Card was dropped at my residence in my absence.
- When I received the card it was a GOLD Card Number [protected] BUT with a limit of 45,000/- INR

After a couple of days I received a call from Delhi branch for Insurance and I reflected the facts to them, in return they asked me whether I want the request to be cancelled, I replied affirmative “Yes, I want to cancel the request”.

Now to the Climax :-
I have received a statement stating outstanding of 598.57/- to be paid by 05 May 10

15/04/2010 Total GST Debit For Current Stmt 51.50 D
15/04/2010 INS Credit Shield/Suraksha Plus PR 0.60 D
15/04/2010 INS Personal Accident Premium 26.47 D
15/04/2010 INS Administration Cha (Excl GST 2.06) 20.00 D

16/03/2010 Joining Fee (Excl GST 51.50) 500.00 D
[protected]
Total Outstanding 598.57 D
=======

My Question here is :-
I haven’t used it, neither I have accepted your card.
Why should I pay this amount when the company / bank has not kept its word of providing a card of 1,00,000/- ?
This is not the card for which I requested.
By doing this the Company has done 2 frauds with me.
1. Card dispatched is not as per requirement
2. Charged me Amount to which I am not liable.
3. What kind of Joining fee are you charging me when I am not willing to Join

This is a kind of harrasment. Please instruct your back office to cancel all outstanding records to immediate effect and reply to my email sooner, before I log this to Consumer Court.
my email id is mudassar.[protected]@gmail.com

Regards,
Mudassar

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Aug 13, 2020

Complaint marked as Resolved

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Comments

HARIDAS K. SANGOLE

from Pune, Maharashtra

SBI Card — IMPOSING UNNECESSARY CHARGES

HARIDAS K SANGOLE
SBI CARD NO. [protected]
SIR,
I HAD PURCHASED A LG MOBILE PHONE IN YEAR 2006 AGAINST SBI CARD . FEW DAYS LATER I GOT CALL FROM SBI CARD TWICE FOR CONVERSION OF PRICE OF MOBILE INTO EASY INSTALLMENTS I GOT AGREED TO THAT PAID THE INSTALLMENT REGULARLY BUT WHEN I SAW THE STATEMENT OF MARCH 2006 THEY HAD IMPOSED A LATE PAYMENT CHARGES ON ME. I HAD CALLED CUSTOMER SERVICE BUT DID NOT GOT SATISFACTORY ANSWER . I DECIDED NOT TO PAY LATE PAYMENT CHARGES, BUT THEY HAVE IMPOSED LATE PAYMENT CHARGES IN THEIR EVERY STATEMENT AND TILL NOW THEY HAVE IMPOSED ROUND ABOUT RS 13, 000 OF LATE PAYMENT ON ME, PLEASE HELP ME OTHERWISE CONSUMER FORUM WILL BE LAST OPTION FOR ME, PLEASE STOP UNNECESSARY CALLING ON MY PHONE

Lalit Kumar K

from Mumbai, Maharashtra

SBI Credit Card — Imposing wrong insurance amount into the card

This is in regard to SBI Credit Card Vide A/C No. [protected].

I have applied for Credit Card 2 Yrs ago and from the start date, SBI have imposing Insurance Amt into the A/C.

I have spoken with the concerned for 3 to 4 months. They used to connect to Insurance Cell, even for waiting for 2 Hours, no one will respond for the call.

In the 3rd Month itself, i have torned the card and made a stated letter that to cancel the card. But even today, they haven't closed the account and also imposing wrong Insurance Amount.

From last month, again they are calling me and harrasing for the amount.

Requesting you to please do the needful.. Please

K B Mahajan

from Delhi, Delhi

SBI Silver Card — Wrong Card

Sir,
I had applied for a Platinum Card, I was promised a Gold card. But what I got today was a Silver Card. Ref. No. given on the covering letter is SB[protected]. The last 4 digits of the card No. are 3305.
Please issue me a Gold Card or else tell be why it was not issued.

Do I get Pay Back on railway tickets on this card? If yes, how much?
KB Mahajan

Sanjeev Khanijo

from Coimbatore, Tamil Nadu

SBI Card — unnecessary imposing charges

SBI Card a leading group of the company is misleading public. I am giving my experiance with this company.
"I got a telephone from SBI Card to take Raoyal sundaram Insurance accident policy through SBI card and informed so many advantage and also informed that there is no extra charge or hidden charges. I agreed and accepted for taking the policy. when I got the statement they have charged the extra amount. immediately protested. The customer care told you cancel this pocity within one month then there is no charge I again requested for cancellation and the policy has been cancelled but SBI again debited charges. Inspite of my repeatedly requests SBI card is debiting late fees charges every month . I am regularly protesting but SBI is not proving the details why they have given me false assurance." I AM NOT ABLE TO UNDERSTAND WHY SBI CARD IS DOING SUCH TYPE OF THINGS WITH THE PUBLIC.