State Bank of India — NON ADJUSTMENT OF CREDIT CARD ACCOUNT

SBI Credit Card — Non adjustment of cheque

Non adjustment of cheque. Credit card number [protected]
1. Please refer to my monthly statement dated 16 Mar 11.
2. Total balance outstanding balance was Rs 39797.71.
3. Payment of Rs 8000/- done by me vide cheque no 86328 dated 24 Mar 11.
4. I was charged late fee payment for Rs 700/- in monthly statement dated 16 Mar 11.
5. Amount of Rs 8000/- was debited from my account against PNB cheque no 86328 on 13 May 11(as per my bank statement).
6.On 03 Jun 11 a complaint was lodged by me with SBI helpline. Complaint number is[protected] regarding non adjustment of Rs 8000/- in my account.
7. So far the amount has not been adjusted in my account.
8. I would request you to take necessary action to credit Rs 8000/- in my credit card account at the earliest and refund the late fee of Rs 700/- charged from me.
Hoping for a positive responce from you. Thanking You
Ashok Kumar

Dear Customer

We have noted your concern and we are looking into the matter currently.
We regret the inconvenience caused to you. We will get in touch with you soon to address your concern.


Sincerely,
SBI Card Cares