[Resolved]  State Bank Of India, Punjab National Bank — Amount deducted from ATM

Address:

Jyotiba Phule Nagar, Uttar Pradesh

Sub:- Complain for not received money from ATm
Respected Sir,
I have account in SBI main branch Bareilly and my account number is [protected] Sanjeev Kumar. I withdraw money from PNB ATM Lakara ATM Amroha (J.P.Nagar) and ATM id is D1298600 at 13:22 PM in 25/03/2011 Rs.-8000 but I received only Rs.-3000 but remaining balance not received after that next day I complain in to PNB branch than branch manager told me they have that day excess money into account and complain in your branch. I complain in my branch but PNB give feedback they don’t have any transaction for excess money balance but till date I don’t received money and any kind of response. When I asked from PNB Branch Manager that please gives me into written that they have excess money into ATM dated 25/03/2011 then he told me that they don’t have authority for that and complain again into your branch.
I have complain through pgportal.gov.in its ref. no. is DEABD/E/2011/0075 dated 28/05/2011 against this reference no. my complain forward to you date of action 13/06/2011.
But till date they don't give any reply and SBI Says that complain into PNB and PNB says complain into SBI
I am also sending ATM slip

Thanks & Regards
Sanjeev Kumar
mob. no.-[protected], [protected]