1-dec-2011 at 7.00pm i was used icici bank atm at S.G.Highway with 'ATM no- S1CW5271' for transanction with my SBI atm card, i was make 1600 Rs.trans. But that time on transatction receipt saw your 'TRANSACTION DECLINED' UNABLE TO PROCESS,and i not get money, again same as i was try for 1600Rs trans. But same happen i get receipt that your 'TRANSACTION DECLINED' and i not get money than after 20minute i received only one sms from SBI that saw me your card was used fos 1600rs withdrawing, therefor i again went to same icici atm and chek my balance that time i again get receipt your 'TRANSACTION DECLINED' than i chek my acount balance on My Mobile Banking, and i found 1600Rs and 1600Rs two time debit total 3200RS debit from my acount. Than i try all SBI curtomer number but all number is saw me busy i try from my mobile and bsnl landline for caling customer care but i will not success. Now please help me for solve my this problem.
and customer care help line number not calling where i will registered my complaint. Was this information helpful? |
We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.
Regards,
ICICI Bank Customer Service Team.