[Resolved]  State Bank of India — regarding poor service available

Address:

Uttar Pradesh

To ,
Banking Lokpal
RBI Mall Road,
Kanpur.

Sir,
This is to inform you that the banking facility available in our SBI, Vinoba Nagar branch is very poor.
The bracnh has excessive work load. The available is insufficient to control the public. The computers tha are there in the bracnh are old and outdated. They are too slow and most of the time are out of order. Several complains have been made to our branch manager but no action is taken by them. They only give excuses and nothing else then that.
Sir its a humble request to you to take a serious action over the above. SBI is the one of the best bank in our banking sector but due to poor service avalible customer are switchng over to other banks. I would be highly obliged for the above.
thanking you.
A customer from SBI Vinoba Nagar Branch.