[Resolved]  State Bank of India — 'Response code 070' Only resolution provided by Customer Care - Visit Branch

Address:Bangalore, Karnataka

"Response code 070."

And when I call customer care, the response I get is I have to visit the home branch. What stupidity? I needed cash urgently. The branches are closed! And Today as it is Saturday. I have no other option other than waiting till Monday. So, atleast I thought I will transfer the amount to my son's A/C via online transfer, and guess what after I add and approve a beneficiary I have to submit a form at the home branch. So my overall conclusion

Question: What is the Point of having online service or customer care???
Answer: Just for show. Both these services are made available to fool the customers. Its just a gimmick. For anything and everything the customer has to and must visit the branch at the STATE BANK OF INDIA 's convenience.
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Aug 14, 2020
Complaint marked as Resolved 
State Bank of India customer support has been notified about the posted complaint.
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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