[Resolved]  State Bank of India — RS3000 less transaction during atm transaction

sir,
I had drawn rs 40,000 through my atm( card no[protected]
in three transaction. first transaction was of rs 20,000 and
transaction no was 1706, second and third transaction was of rs 10,000
each with transaction no 1707 and 1708 respectively.In first
transaction i was managed to keep out only 17,000 rupees and rs 3,000
went back in the machine.After that i lodged complain on toll free no
[protected] from where i got a complain no AT[protected] and
instructed that money will return within 7 day's.After given period when
my balance does not returned in my account, i again contected on toll
free no from where i instructed to contect with the account holding
branch.My branch person told me that you first print out your
passbook it will show your balance but after printing it was showing
trans no. 1706 with rs 20,000 withdrawal after that a reverse
withdrawal of rs 20,000 but my 3,000 does not return.when again i
contected on tollfree no than i was instructed to contect to regional
office patna.Accordingly i send mail and called them but did not get any response by patna office.I also contected to dgm sbi bombay on mail but he only forward the message to regional office patna and conserned department(endorsing the copy to me).For last six month ito varies authorities as mentioned above but till date no releif has been given and the amount is still not returned back to my account.
I am giving here the details in this regard.
account no- [protected]
holding branch- dumka bazar(jharkhand)
complain no- AT[protected]
transaction date- 24/03/12
garhwa atm id- s10A[protected]
trans id no- amount Time
1706 20,000 19:11
1707 10,000 19:14
1708 10,000 19:16

It is their for requested kindly to take suitable action for refund of my moneyamounting to rs 3000 with other reliefs as deemed fit as per prevailing rules.


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Rohit Pandey Son o[censored]day Narayan Pandey(Account Holder)Mob- [protected], [protected]