[Resolved]  State Bank of India — sbi credit card , emi convert & auto debit charges

Address:Hyderabad, Andhra Pradesh

From,
Maroju Vijay Kumar
A/C No[protected]
Credit Card No[protected]

SBI Cards was purchase amount of Rs.40000/- (forty thousand only) 01 July2012 (SONY COMMUNICATIONS AN HYDERABAD IN). I called the customer care of SBI credit cards for requesting the conversion of Rs. 40,000/- into equal EMIs and the same was accepted, as told by customer care executive, but it was not done on ground. Since then I am in the process of calling and requesting for the same but every time i get only assurance and nothing worked in actual.
I paid minimum amount well in advance every months(14360/-). So that my request can be processed but again the SBI Cards slept over it and nothing happened on ground. Along with this problem SBI Cards kept auto debiting the amount from my SBI salary account which was dishonoured and penalty was imposed on me.


thanks and regards,
M.Vijay Kumar
Mobile No. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mr.Kumar,

Thanks for talking to us. As discussed are working on your query and we shall keep you updated with the status of the same. Request you to please bear with us in the interim.

Thanks and Regards,
SBI Cards.

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