[Resolved]  State Bank of India — Supersaver pack - duping Rs 6399 amount for free gift

Address:

Dharmapuri, Tamil Nadu

Dear Sir, KIndly note that Prabhakar and team ([protected],[protected] and[protected] called every day in the month of apr and may'13 for free gifts, which I usually delay it or otherwise say NO for one montth I never used the card since 2009 which i used for flight travel and not at all used since then. I was called they called me and informed they are calling from SBI stating its free reward points for me. Though I questioned that I never used the card then how can they be giving me the free reward point. They (Prabhakar and team) insisted that its free gift only and said all the discussion is recorded for future use too. Based on that committment of free reward point and I m not needed to pay anything, I said OK. They said that I shall be getting a code which I should repeat in an IVR and also say "YES" only as recommended by them. They would have called me personally an hundred times and said they can be reached at any point in time. When I asked what gift will I be getting, they mentioned shoe will be the gift, which i rejected stating I m a PSU employee and have shoes from the department. Also since I m a heart patient, I dont need the shoe. Later, they asked for the allternate, for which I preferred mobile cell. But I was shocked to see the huge bill in May'13 which had 6399 transactions coupled with others totally 11000+. Later after regular followups they cancelled other except this 6399, which I raised in earlier dispute forum. My submission is that I never used any of the options or rquirements, its only they called me and said free gift. Now a days i m getting interest on the amount pending as per my below statement. 7917.58 - Jul'13 Statement 8873.52 - Aug'13 Statement Pl reverse the transaction as I dont want your shoe and also cancel all transactions as well as card itself. I m 58 years old and disturbing me at this age is not wise. Also I m a heart patient and has been undergoing huge trauma becasue of this . Pl consider this and resolve asap. Pl reach me at my mobile [protected]., as i will not see the mails often and not a regular user too. Recently Naveen[protected] called and promised for reversal but nothing happend. All the people of SBI call me and give confirmation that the same will be reversed but nothing has been done till last three months and the pendalty is geting increased. THanks Thiruvengadam P