State Bank of India — Non issue of IT statement after repeated request.

Dear Sir,

I have taken home loan from SBI and paying the EMI without any due for the past 5 years. Everyyear i have to face a nightmare in getting the IT statement / interest certificate. I visit chennai- mount road branch ( 3rd floor ) and meet chief manager everytime after waiting for two or three days. They have niether online facility nor good response for the customer request.

Day before yesterday, yesterday and today, i went there and getting no response from the people working below chief manager R SRIDHAR in mount road branch.

Please treat this as complaint and resolve my issue.

My a/c details

Home loan account details : [protected]
Bank/ Branch : SBI - Mount road branch - Home load div ( 3rd floor )

I would like to escalate this complaint to the max level for the way the SBI staff behave.

Regards

Srinivasan M
[protected]@yahoo.co.in

Yes!!! Fully agree with the above complaint...Same with other branches also...Either the officers' are not aware of the calculations or they are not interested in doing the same...Such a small calculation..my God!!!...the way they fuss oevr it...Common dialogues are "Actually, we are short of staffs...I have to do this myself...", "The interest rates have not been ploaded...", "Actually I don't know how to do this, only the Chief Manager knows...But he is not here at present..."

Why such a big organization is not able to cater to this small but highly important calculated note...Why this can't be made as online availability...like LIC receipts...

Every year...as Mr Srinivasan says "Nightmare..." is the right word...