State Bank of India — Trading account

Address:

Kangra, Himachal Pradesh

I have Trading account with you and my Login ID[protected].My problem is that i'm not getting live quotes or live share prices in market watch. I am not able to connect to markit watch.
I have following config in my laptop
Operating system - Windows7home premium
Browser - Internet Explorer 64 bit
Java Version 6 Installed
Java Plug in enabled
Show Java Console - Enabled
Use SSL2 compatible client hello format - Checked
Use SSL3 - Checked
Use TLS1.0 - Unchecked
I have turned off popup blocker
I have disabled firewall both from Antivirus and also windows firewall
And in Windows Internet Explorer ,->Tools ->Manage Add on -> all Java Addons enabled status.
I have all these settings in my laptop still i'm not getting in live shares prices on my browser
I can login in to trading platform,java console starts,new windows comes up and connects to trading platform and also grid also displays with pre-added scrips but without any stock prices and other data.I can add market watch also but price are not displaying.
I talked to Sameer on customer care but he was not able to solve my problem even after handling my computer BIA teem viewer. Request No 542678 dated 9.7.2012.
Now customer care people are not responding and saying that they will call theirself but do not call.
What should I do now