State Bank of India — Threatening calls by sbi recovery agents

ajaymehndiratta

from Garhdiwala, Punjab

Address:

Uttar Pradesh

Respected Sir/Madom

My self is Ajay Mehndiratta working as Software engineer in reputated MNC.

I would like to draw your attention towards SBI Credit Card recovery agents threat calls.

I had a SBI credit card which account no is [protected] in 2007, I used this card and pay the bill through cheque but after some time got call from sbi credit card department that your cheque is dishounered by bank.

I contacted my bank and ask the reason that why my cheque is dishounered so they replied that this is not your fault bcz your account have sufficient balance but cheque is presented in wrong way by sbi cards.

Then I called customer care and told them the whole story they accept there fault and then I request them to close my account and block my card immediately and told them if still they face any problem in clearing my cheque, they can collect my bill amount i.e. only 500+ as cash any time.

Now around after 3 years I got call from there recovery agent that you have due of 10000 rupees and pay it immediately otherwise they take threating action againts me.

I heard from lots of peoples that SBI credit card are fraud and they appoint recovery agent who are criminal and threating the public. I know that RBI made rule that no bank can appoint recovery agent like this.

I don't understand SBI bank is the leading bank in India and its a nationalized also and still doing same full act.

You are requested to take very strick action against them.

Thanking You
Your Sinercely
Ajay Mehndiratta
[protected]

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Comments

Mayur Pai

from Bengaluru, Karnataka

SBI Credit Card — Threatning calls from SBI Recovery Dept.

I have never applied for a SBI Credit Card.
I do not posess any other credit card in my life time.
But I have received heavy bills for the same. I have told them that it must be SBI's some sort of error. But the recovery team came and assaulted me and my family for the money.They also grabed my mobile phone and Rs.2000 cash which I cash having. Me being a middle class person cannot complain not can fight them back.

Simhikha

from Bengaluru, Karnataka

SBI CREDIT CARDS Chennai Kannan Kavadi Agent Name is RAJI.

Hi,

My Name is Vedha,

Since the time my Brother had taken SBI Credit Card he use to pay on time and since we had some family issues he skipped to pay some amount, but still he is directly in touch of customer support and Bank as well.. speaking to them very politely and waiting for the Revert for the email he did to the Concerned Team, Bank and CUSTOMER CARE... And we all know how people in chat process work like. and that to Bank People would treat themselves as the king of all and got all rights to do anything with any one.

In the mean while of his wait for the Revert, These Recovery agent Called Raji From Kannan Kavadi Chennai, Don't know if its Real name and Address but this is what we got to know from them...

this Agent Despite of requesting for her to wait, she harassed, spoke very badly with no patience irritating by Calling " N " number of time.. she has no proper English to understand such an Slum Dog behaviours.. who dnt know how to talk kept torturing while I am in the office...

its my brother who took the card n I was no where involved in and out of this. but as a reference he gave my number as these people should not think as he is absconded.

But these people got no understanding sense to get the things straight in their heads at once in one conversation and in one call, hence kept calling for Thousands of time in a day, despite of telling them to wait she kept calling..

So I and bro had to turn off our sims as we were in our father was admitted due to cancer.. despite of telling this, this girl such an ### kept bothering us .. and when she found our phones off she and her agency people Stalked our Facebook and tried to find for our Friends numbers who so ever had kept their phone numbers open for their respective business or for other reasons...

These SBI people called my Facebook Friends and started to harass them and lied my friends as I myself had given My Friends number stating she is my sister …. and my friend started believe on what this bloody Women called Raji from SBI Credit Cards said and blast me and said she will file a complaint against me …. when I have not done any mistake nor I have given anybody's numbers to this Agent..

is this a way to Run a Business.. is this called a bank .? such a cheap.

How Dare someone to do this from Agencys ..?

That too when we are in touch with the bank and agents but due to their unprofessional behaviours and tortures, calls we had to avoid the calls at our emergencies that is also was been informed to this lady.

This has to be taken action.

nobody can call somebody like this, not their facebook friends …

State Bank of India [SBI] Customer Care's response, Sep 22, 2018

Verified Support

Dear Simhikha, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at sbicard_cares@sbicard.com mentioning reference number 71108 in your mail to enable us to address your concern on priority.