[Resolved]  State Bank of India — Service Issues

Address:Krishna, Andhra Pradesh

Dear Sir,

I m using SBI Credit Card since 2005. Due to some service issues they had billed excess in my account as overdue charges and insurance charges. The card has blocked in 2006 and the executives are came and i show all the proofs related to that charges. They have suggested to send a complaint to head of the cards department and they resolve the same.

After so many phone calls and correspondings with the local authorities we have received a mail from head of the cards that our account has been cancelled. But the same has still showing in the Cibil reports.

I have prompt customer to HDFC , ICICI since 2005. I have no overdues or settlements in this regard.

Recently i have approached to topup in HDFC and the concern people says that i my cibil score has been down and the SBI Card is showing as write off... I m enclosing the mail we got from Head Cards of SBI regarding my account on 07/04/2009....

Plz rectify the same in this regard.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Team,

We have submitted all of your documents and we have visit ur local collection authorities also in previous. They told it should be updated in future. we have received mail from ur head cards department in previous and they also told ur card outstanding has been cancelled. i m giving my :'CaseID=[protected] for your reference

regards...

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