[Resolved]  State Bank of India — Late fine

Address:

West Bengal

Dear Sir/Madam,
I want to draw your kind attention about the following.
I am credit card user of SBI and card no is[protected].In the month of July I made a transaction of Rs 7341 using SBI credit card.I dropped cheque in the Belghoria branch of state bank.My statement comes at my permanent address(belghoria) and I stay in Bangalore.Some body from SBI (Agency code IBC0708) called me and requested to pay the pending amount.When I said I had already dropped the cheque then he said there are several cases in that particular branch where cheque is miising.So I requested him to collect pending amount from my father staying at Belghoria.That time he only promised that all late fine will be cancelled If I pay Rs 7342(Original transaction amount).My father gave him the cheque and I have attached the scan copy of the receipt.That time he never told that I have to give late fine also.If you see my past payment history you will find I have never paid late.Should he told that I have to pay late fine then I could have given that amount also.

Now recovery team is disturbing too much over phone to settle this account as If I am the guilty for this late payment.Agent name and and agency code also you can see in the receipt.So it is clear that either the agent is not littearte enough to understand credit card business or SBI has instructed him to act like this so that I step my feet into this trap.

Please clarify me regarding this issue.

Regards
Dhritiman Deb