[Resolved]  State Bank of India — WRONG DEBIT OFS/B A/C-NO.[protected]

Address:

South 24 Parganas, West Bengal

Respected Sir/Madam,

I have a SB A/c. No. [protected] in State Bank of India/Sonarpur Branch(10095), Sonarpur, Kolkata700 150. On 20th March 2012 at 12-07 hrs I made a withdrawal of Rs.2000/- from Kolkata Main/Fairlie Place ATM Counter(ATM ID S10B[protected] but no money comes out. The transaction slip TXR No. 8221 showing "SORRY UNABLE TO PROCESS". On that day at the time of 2nd withdrawal of Rs.2000/-, I found that the amount of Rs.2000/- was also debited for the previous transaction. I have requested the Bank Branch through application dated[protected] with the ATM Slip. I also made a complaint through e-mail on[protected] &[protected] to the Branch and also to SBI/H.Q. on[protected]. Personally I met with the concerned Bank staff several times and he assured that the amount of Rs.2000/- would be credited to my Savings Accounts very soon.

But till date the above amount has not been credited to my account. I am very much disappointed with the services of SBI.

I would, therefore, request your goodself to kindly take appropriate measures so that the sum of Rs.2000/- is credited to my SB A/c. No. [protected] as early as possible.

Thanking you,


Yours faithfully,




Samar Chatterjee
Mobile No.[protected]
e-Mail ID No. [protected]@gmail.com