[Resolved] Sterling Holidays — As per policy stated, need my 100% refund

dhaval80shah

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

i have booked the holiday membership from sterling, and due to some personal reasons i cancelled the same the very next day. Now this company is still not reverting my 100% refund of payments. They have policy of 100% refund if the cancellation is done with-in 10 days, which is also clearly stated in the application form. i have all the proofs and receipts & application forms with me...

these people are just keeping on making false promises on mails and telling me our representative will revert and make you refund... please help me in this i have given them a lot of money as booking amount. i can furnish proofs... please help me get my money back.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Sterling Holidays Resorts Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Shah,

We have noted down your concern. Could you please mail us your contact details at online.[protected]@sterlingholidays.com so that our executive will get in touch with you and address the issue.

Sincerely,
Member Relations – Sterling Holidays

dhaval80shah

from Mumbai, Maharashtra

for your information i have also raised cancellation requests and also got call that my refunds will be soon done... but that happened almost two months back... still nothing done...

its more than four months now... i need my money asap...

i have mailed you on the above ID... better take a fast track approach...