[Resolved] Student — regarding money withdrawal from atm | |
dear sir, I was withdrawing money from my SBI account using my SBI atm card through ICICI atm machine.Before withdrawing money I checked the balance, it showed Rs.2386.00. Then I entered the card to withdrawl Rs1000.During this process machine was showing the message" your transection is being proceed" but it suddenly showed "NETWORK UNAVAILABLE".Neither money nor reciept came out of the machine. I checked the balance but it showed "network unavailable". But when I checked the balance from another bank atm machine(KVB) ,it showed Rs 1386.00.Even in the mini statement of SBI it is showing withdrawl of Rs.1000 but i did not get the money. Sir please look in this matter .Its very urgent. DETAILS OF ACCOUNT: Account holder name:- SWET NISHA Account number:[protected] Branch name:- SBI, Mirchaibari,Katihar,Bihar pin:-854105 DETAILS OF ATM MACHINE: atm machine:-ICICI Bank Address:-Annamalai University,Engineering block,chidambaram,Tamil Nadu. atm card:-SBI Bank ACCOUNT HOLDER`S DETAIL:- Name: SWET NISHA EMAIL:[protected]@gmail.com Mob.no:-[protected](FATHER) Occupation:-Student Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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We're from ICICI and are sorry to hear about your experience.
Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance to resolve the issue.
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ICICI Customer Service Team.