[Resolved] Sulekha. Com — Refund amount delay | |||
SULEKHA Very poor customer service. Ref Biz order # 128033 Registed mobile no. [protected] I got call from Ms. Tharanaya (SULEKHA) on 21st April 2011 around 5 PM. They giving 1 year subscription only 3000 + tax = 3309/-. Normally this offer only for 6 month. only today you can avail this offer. Finally I said ok. In same day she send person to fill the foam and take the impression of my CREDIT CARD. After made the payment they not revert about any updates. I had keep follow-up with Ms. Tharanaya . Then finally 6th of June 2011 Ms. Tharanaya confirmed that they can give 1 year subscription. For this confirmation they took 3 month from April to June. And also she confirmed I will get full amount Rs.3309/-. Till now I have not got any chq from sulekha. My credit card swiped on 21/04/2011, today 4/08/2011 till no proper response. Kindly request you to get my full amount from sulekha. Only my mobile bill got increased. I have given below which ever landline number I have communicated. Tharanya landline no. [protected] [protected] [protected] Customer care help line no.[protected] Jaiprakash (Senior person) = 30214002 Last guy i communicated regarding refund. Dennise =[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 11 Comments | |||
Comments
Thank Mr. Dennise after your continues fight with your management after 3 month,
The full amount got refunded.
Thanks.
Prasad
The full amount got refunded.
Thanks.
Prasad
Dear Sir,
We apologize for the inconvenience caused.The amount has been credited to your credit card account on 2nd Aug 2011 itself. Requesting you to kindly check and confirm the same.
Thanks.
We apologize for the inconvenience caused.The amount has been credited to your credit card account on 2nd Aug 2011 itself. Requesting you to kindly check and confirm the same.
Thanks.
Dear Sir,
We apologize for the inconvenience caused. We will escalate this issue to concerned team that it should not repeat again.Requesting you to kindly send us your order id number, so, we can check and do the needful.
Thanks.
We apologize for the inconvenience caused. We will escalate this issue to concerned team that it should not repeat again.Requesting you to kindly send us your order id number, so, we can check and do the needful.
Thanks.
Dear Sir,
This is vishal here on 12.7.12 i got a call from Mr Jagan(sulekha)regarding update my free add to premium 199/- plan with conform sale of product or else i will get the money back.till now my product is not sold and finally i gave to my brother.Regarding refund i spoke with many times to Mr.jagan but no proper response and i gave a complaint to customer care and i gave all details of my cash receipt no. which is 24781 date of payment 12.7.12 but i didnt got any response too.This was really a bad experience i got and i never hope this from sulekha. As its a reputate company i believed the name and i got this unexpected response till now.you can contact me [protected]
This is vishal here on 12.7.12 i got a call from Mr Jagan(sulekha)regarding update my free add to premium 199/- plan with conform sale of product or else i will get the money back.till now my product is not sold and finally i gave to my brother.Regarding refund i spoke with many times to Mr.jagan but no proper response and i gave a complaint to customer care and i gave all details of my cash receipt no. which is 24781 date of payment 12.7.12 but i didnt got any response too.This was really a bad experience i got and i never hope this from sulekha. As its a reputate company i believed the name and i got this unexpected response till now.you can contact me [protected]
Dear Sir,
We are so sorry to hear that you faced a problem with our services. Request you to please send us your order id number so that we can look into the matter immediately. You can send it to us here or write to us at [protected]@sulekha.net with your order id and a short description of the issue you faced.
Regards
Team Sulekha
We are so sorry to hear that you faced a problem with our services. Request you to please send us your order id number so that we can look into the matter immediately. You can send it to us here or write to us at [protected]@sulekha.net with your order id and a short description of the issue you faced.
Regards
Team Sulekha
I have been regular user of sulekha mobile recharging service. on 29 th january i tried to recharge my mobile number [protected] with rs 120 but recharge failed saying transaction was cancelled or was not authorized but 120 rs were deducted from my credit card.
details are following
recharge amount - 120
mobile number - [protected]
time 08:48 pm 29 jan 2013
This is the message i got from my credit card services Transaction of Rs. 120 made on SBI credit card XX0477 at SULEKHA on 29 jan 13.
From my online sbi card statement i can see that the amount has been deducted but there was no recharge processed .
please do the needful.
details are following
recharge amount - 120
mobile number - [protected]
time 08:48 pm 29 jan 2013
This is the message i got from my credit card services Transaction of Rs. 120 made on SBI credit card XX0477 at SULEKHA on 29 jan 13.
From my online sbi card statement i can see that the amount has been deducted but there was no recharge processed .
please do the needful.
Dear @justinsija,
We apologize for the inconvenience caused and regret the delay in response. We have escalated your issue to the department concerned & we will get back to you at the earliest. Meanwhile, requesting you to kindly provide us your order ID number and mobile number so that we may check on it and do the needful.
Regards,
Team Sulekha
We apologize for the inconvenience caused and regret the delay in response. We have escalated your issue to the department concerned & we will get back to you at the earliest. Meanwhile, requesting you to kindly provide us your order ID number and mobile number so that we may check on it and do the needful.
Regards,
Team Sulekha
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+91 44 3021 3000 (Head Office)
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Sulekha Classifieds — 3 months delay in refund of amount
Hi ,I was approached by a Sulekha classifieds relationship manager on december25th,2009 saying they have a one day offer for adevrtising in sulekha.com website and yellowpages for one year at Rs9000/- which can be paid in 6EMI using ICICI/HDFC credit cards.They tried to access my card with wrong passwords with out asking me and hence the card was blocked.So,i had to make payment with my friend's card thinking the offer would be over.the amount was deducted but the transaction was not successful and so we had to swipe 9000 once again.After doing all this,sulekha guys said we cant give you EMI facility on HDFC card as they promised me before swiping the card.Finally they said,we will refund the 18000 swiped using HDFC and before that they asked me to swipe one more time from ICICI .I have been continuously following up with sulekha guys regarding refund but they are careless about this.On this,they have said i would get unlimited offer for an year but they stopped sending leads after a month saying they have sent enough leads in a month.Please help me out in getting back my 27000/- with penalty.I want them to repent for playing with innocent customers like me.Kindly do the needful