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I am also facing same problem, they are not ready to tell complaint no for me.
I am using sun DTH. But problem is every some day i cant see channel. some time error service, some time satellite problem... like this. When i am call to customer care, that people dont know what the problem exactly. bcz they have no more experience about that. If they have experience, they can understand. when we telling the symptom, they should know this problem.
Now i getting "E 50-32 No service". Then i call to customer service more time, until now not yet solve problem. If anybody know How can solve the problem please send me solution to my email. [protected]@gmail.com
Thanks.
Now i getting "E 50-32 No service". Then i call to customer service more time, until now not yet solve problem. If anybody know How can solve the problem please send me solution to my email. [protected]@gmail.com
Thanks.
I, Joby Cherian ( Smart card No: [protected] is a customer of sun direct since last few years. But since last seven days there is not even a single channel avillable. After repeated complaints, there is no progress. While S/On dth, it is showing that ' E50-32 No Services Available'. Refer my complaint numbers[protected],[protected],[protected],[protected] etc. Sir u r request to do the needful at the earliest.If anybody know How can solve the problem please send me solution to my email. [protected]@yahoo.co.in
Sir,
I, Pragalathan ( Smart card No: [protected], is a customer of sun direct since last two weeek. But after installation there was only few channels was coming initially. It was told me that due to some problem in satelite. But since last four days there is not even a single channel avillable. After repeated complaints, there is no progress. While S/On dth, it is showing that ' E50-32 No Services Available'. Sir u r request to do the needful at the earliest.
reply urgently
I, Pragalathan ( Smart card No: [protected], is a customer of sun direct since last two weeek. But after installation there was only few channels was coming initially. It was told me that due to some problem in satelite. But since last four days there is not even a single channel avillable. After repeated complaints, there is no progress. While S/On dth, it is showing that ' E50-32 No Services Available'. Sir u r request to do the needful at the earliest.
reply urgently
I, Haneefa ( Smart card No: [protected]R is a customer of sun direct since last 1 Year. But since last seven days there is not even a single channel avillable. After repeated complaints, there is no progress. While S/On dth, it is showing that ' E50-32 No Services Available'. Refer my complaint numbers[protected],[protected],[protected]. Sir u r request to do the needful at the earliest.If anybody know How can solve the problem please send me solution to my email. [protected]@yahoo.co.in
sundirect is utter waste of money.During rain also channels not getting.Factory Default is also not good.Signal is not coming many times.Sundirect is cheating people by giving different type of settopbox.
www.krishnasivam.co.nr
www.krishnasivam.co.nr
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
And the response time of Sun Direct is too long and not satisfactory as well