Sun Direct Complaints & Reviews

IT IS THE WORST AND WORST STAND OF CUSTOMER SERVICE FROM SUN DTH. EVERY HELP LINE EXECUTIVE TELLING DIFFERENT LIES, DIFFERENT METHODS TO CHECK AND FINALLY TELLING SATELITE PROBLEM. THEY ARE SMART ENOUGH ,TELLING FEW CUSTOMERS GETTING ALL CHANNELS, FEW GETTING FEW CHANNELS AND OTHERS NO CHANNELS. IS THIS A CROWDED FISH MARKET? . THEIR WEBSITE DISPLAYS WRONG INFO. CAN ANYONE SUGGEST ME THE BETTER DTH?...

ONE OF THE SUNDIRECT EXECUTIVE ACTIVATED WRONG PLAN FOR ME INSTEAD OF REPEATING WHICH PLAN TO ACTIVATE. AND FROM LAST 25 DAYS M COMPLAINING THEM TO CORRECT THE PLAN BUT THEY ARE ALWAYS MAKING AN EXCUSE LIKE PLAN WILL BE CHANGE IN 24-48 HOURS, SERVER IS BUSY,UNABLE TO UNDERSTAND ENGLISH N CRAP...MY SUNDIRECT SMART CARD NUMBER IS [protected], I REQUEST AGAIN TO SUNDIRECT SENIOR MANAGERS TO LOOK INTO THIS MATTER AND RECTIFY THE PROBLEM WITHIN...

for last 5 days no bengali channels like Star Jalsa,Star Ananda,DD Bangla,DD National etc. are not seen in the Sun Direct.Several times I called local distributer PNS ENTERPRISES, 53/1/3, Hazra Road, Ballygunge Chambers,Kolkata - 700 019, the official answered that " we can't do anything, what are the channels available with your Sun Direct.you see it, we are unabl to do anything," and they put the phone off....

my dish not working from 8, 9TH JULY 10
dear sir,

my dish tv sun direct is not working since 8th march to till date, i am trying to complaine in custmore care 4th times but they are not showing any intrest to resolved my problem, when i call to custmore care they are saying will will be resolved with in 24 hours. but after 24 hours they are not calling me or my problem is same so you are requested(SCREEN WILL SHOW"E50-32NO...

sir we didnot get any channel in our connection from yesterday onwards. when we switch on the tv shows the message 'E50-32 no service available '. our smart card no [protected]. connection is in the name shajan. A.V. Kindly do the needful as soon as possible....

Dear all,

I got this DTH "SUN DIRECT" when I bought samsung LCD. The service for SunDirect has been completely unsatisfactory and the programe channels offered with DTH seems to be centric to the customer located in South India with a large number of channels of regional south indian language just not what a customer located in North india will want.Besides, the softwere of Sun Direct is very very Unfriendly.
br...

i really very disappointment as the sun direct dish tv have no customer care as they mention in their website 24 hour service but not a single even day or night they available they make me fool . and i lost my money to purchase this dish tv...


i want to know how to put legal action against sun direct


please tell me i agree to complete all legal document.

OUR PAID CHANNEL ARE NOT...

SUNDIRECT CONNECTION NOT WORKING FROM 7TH JULY NIGHT.NO RELIABLE ANSWER FROM CUSTOMER CARE.PHONE NOT PICKING....

Sir,

I am a customer of sun direct DTH .There was a serious problem in the services that from 8th july 2010 ,there were no sgnal, and it was persisisting till now i.e 9th July 2010 10 pm.

The mumbai customer care number i.e [protected] is not at all working.I am really fedup with this serivice.

I am really stuck what to do now? I have alreday invested in this services.

Please help...

From 6th July night I am not getting the signal. I called the customer care service phone no 39407575 on 7th morning around 6 am since I regularly watch christian programs. The person who took the call said there was some network problem and that it would be solved in another 4 hours. It is now 6 pm on 9th and still no signal. I have been trying to contact the customer care center but every single time from 7th noon till now the phone is...

We are using Sun Direct services for our television to watch all the channels,but for the past 48hrs i.e 8th and 9th of july 2010 ,there has been complete blackout of the services and we are just NOT ABLE to reach the helpline services which always busy! we have NO idea what has happened and when the services will resume....

Dear Sir,

This complaint is registered because of he agony that we have faced over not able to view the channels on 8TH jULY AND 9th July .The reason i was told that because of satellite problem they are not able to transmit the signal.But Sir i want to mention here that if it is their problem then we have to bear while everymonth before the last day comes they just disconnect the transmission without even completing the 30...

SUN DIRECT DTH Service went Offline from 8th July 2010 Morning 8 AM ....Till Now not yet rectified .....When i called the Customer care they said it will be back in 2 Hours in Morning When again called at evening at 9PM they said it will take Another 24hrs to restore the service .When asked for what is the problem they told Some VIRUS ATTACK............... is this the way these people maintaining IT ......
Defently with this They will...

Sundirect signal is not working since 07-JUL-2010 since 11 30 pm till now. Customer service calls are also not active. Kindly help. As not able to watch the world cup soccer matches 2010.
Regards,
Nandhini...

Sir,

for the past two days i am trying to reach the customer care number and i am not able to , i dont know whtas the prob,
i am getting the same error message "E52-32 service not available".
My card is [protected]
My friends Card is [protected]...

In our sun direct dth when the factory default is activated it displays that 'no service is available'....

Dear Sir, I N.UmapathiRao is subscriber to sundirect dth. till 4th july I was able to view the basic package alongwith Z Telugu package (which includes E tv, Maa tv,Z telugu, Rajvissa etc.. On 4 th july, I was not getting the above telugu programmes. I got recharged my account by another Rs. 525/- voucher
and requested for adding the above Z telugu package and also alacartre packages for aaj tak, and sony. On 5 th july I found that...

Sir

I am a SUNDTH customer for more than 1 year .My smart card number is [protected] and Set Top box Number is P[protected] .For viewing World Cup Football,my connection has been recharged on[protected] &[protected] and activated add-on FIFA ESPNSTSPN package on[protected] .But unfortunately add on FIFA package is not received till this day. When I am trying to view the channel 500(ESPN) and 502(Star Sports) message receiving...

Dear sir
i am sohelahmed from bangladesh feni chhagalnaiya two month ago buy sundirect box ..but till now i m not doing recharge card and do'nt doing on pakage ..change the case of that i dont know my password my card no...[protected]...and [protected]
sir i have to need my password .u write me ple how can i get my password .in my country more user of sundirect .i have a shope of desh accessories .i recharge sundirect...

My name is KRV Reddy. I have taken a Sundiret connection on Sep 2008 in the name of KRV Reddy for ten months subscription.The smart card no is [protected]R for the past two weeks. I coud not receive any channel and getting error messages only [E16-4 Service is currently scrabled]. I have been rining the customer service for the past two weeks. Compliants Nos SR#[protected],[protected],[protected],[protected],[protected],[protected],...