[Resolved]  Sunflame Gas Stove — Blast in Glass top of Sunflame gas Stove

Address:Maharashtra

Blast in Glass top of Sunflame gas Stove
While trying to cook food in Sunflame Gas Burner, the glass top sunddenly burst into small pieces. I got injured along with two of my friends. We had to go to hospital for this. This happened in presence of atleast 15 people and I have photographs as evidence and 15 people as witness. Also on further research I have come to know that this is a common problem with this kind of Sunflame stove, Sunflame is still selling these stoves, knowing fully that this can cause major accidents which can even lead to death...
Was this information helpful?
No (0)
Yes (15)
Feb 7, 2019
Complaint marked as Resolved 
Verified Support
Jan 07, 2019
Sunflame Enterprises Customer Care's response
Give customer details by which we can solve the customer's problems.
Complaint comments 

Comments

Similar to above, our glass also broke suddenly and continued to crack further for hours...It was a big mistake to trust sunflame brand name and buy an expensive stove.

So disappointed with Sunflame

faced same problem. My stove also burst while using only one burner. The company is very clever to show that glass parts are not covered in the guarantee. But please tell them sombody that this is a very serious manufacturing defects and should be resolved by replacing it with good quality glass and removing stoves of same type from the market immediately.

Devinder Prabhakar
Reading all the experiences above, i feel like buying this burner was the biggest mistake. Same had happened to our 4-in-1 glass top burner, its glass got shattered at night when i was not cooking and realised it in the morning. Company like sunflame is producing these kind of non reliable products is such a shame, just playing with people lives. This product should be discontinued in the market.
My surya glass top burst with a sound while cooking. Scary! . Had purchased it in 2011. Thank fully no one was injured but there are glass pieces everywhere on the kitchen platform!

It's glass top cracked up automatically with an explosion like sound.
With in two months it happened and not expected this.
Sunflame customer care is not responding properly.
Glass Top was cracked in to tiny crystal while doing the normal cooking which means that there is defect in the stove workmenship or the quality of the glass used on the stove and hence Sun Flame company should get the same replaced without any cost if they are quality conscious or else i shall be proceeding to the appropriate authorities for customer grievance cell to fight as a vigilant customer.
Can you please help me

Thanks
Libin
[protected]
My sunflame chimney's upper glass burst into pieces when not in work for 6-7 hours. Thank God no one got injured.

My wife also cooking on 3 burner gases stove it suddenly blasted .. I recommend not to buy sunflame glass on top stoves
SUNFLAME glass stove suddenly "BLASTED" into smaller pieces of glass after a while of cooking, however there was no one in the kitchen. Hence, no one was injured. Please consider this as serious problem and replace the glass top with much higher quality. I will not recommend anyone to purchase such glass top based gas stoves.
I am writing this having the worst experience of my life. I bought a new gas stove and suddenly 3:30 AM in the morning our gas stove started cracking. My gas stove is brand new gas and this happened.
Hey Sunflame please replace the stove else I have to move to consumer forum to get justce.

My kitchen sunflame chimney's upper glass brust into pieces like a blasts. Thanks God no one was injured.Sunflame must replace the glass with higher quality and immediately Stop selling of all such type of chimneys.

My kitchen sunflame chimney's upper glass brust into pieces like a blasts when not in use for more than 10 hours. Thanks God no one was injured.Sunflame must replace the glass with higher quality and immediately Stop selling of all such type of chimneys.
Model no:CH-REGAL 60 AUTO CLEAN DC1100

I have a three burner sunflame nova gas stove which is almost a year and a half old, last night while i was in my room I heard a blasting noise and to my notice i found the glass top of this stove was blasted. There were no hot utensils anywhere near to the stove and the stove was completely idle.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sunflame Enterprises
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    407
    Pending
    0
    Resolved
    87
    Sunflame Enterprises Phone
    +91 12 9426 6999
    Sunflame Enterprises Address
    58, Sector 27C, Mathura Road, Faridabad, Haryana, India - 121003
    View all Sunflame Enterprises contact information