[Resolved] Suzuki Access 125 — Manufacturing defect

[Resolved] Suzuki Access 125 — Manufacturing defect

gshv25 from Hyderabad, Andhra Pradesh

Hi , I take Access 125 grey colour from IBAYS Hyderabad a month ago.Everything went well.The product is good, Suddenly i got a problem,iam getting some at back side of the vehicle,some sought of sound when iam taking vehicle upwards or with double(somebody at backside).Its keep on increasing.I thought its not a common problem & i given to SABOO at Secunderabad(Its near my office) as its due for 1st service also.They taken a complaint & promised for solution.At the time of delivery after service they start telling cock & bull stories that we have to change clutch assembly as problem arises.Presently there is no stock.Ok my doubt is if new vehicle getting problem like this then how we will have confident.Ofcourse that will be covered under warranty,but because of suzuki"s mistake we have to suffer. Please tell me wts the solution. Thanks Regards Harshavardhan [protected] Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Karthik

from Thrissur, Kerala

Hi,

I am facing the same problem more than 45 days, SMK Motors are not even informing what they had done.

Hence poor response from dealer, more than 15 days vehicle was with the dealer they are doing R&D.

I used to go to the showroom on daily basis, i got few friends having few more problems.

I sincere advise not to buy a Suzuki vehicle, unfortunately i[censored] had taken don't give service.

Thank,
Karthik

Dorathy

from Chennai, Tamil Nadu

Hi

I own a Suzuki Access 125 vehicle, which is 1 year 6 months old. The vehicle was in a good condition till 1 year but for the past six months i am facing the problem of cut off while running. If i drive above 45 KM speed, the vehicle is not getting off. When i slow the speed or take by hands from the accelerator the vehicle gets off.

I take the bike to the service center(Sri Roonwall Motors Ltd Old Washermanpet, Chennai) at least thrice in a month. Each time they service and return, the bike is good till 7 - 10 days and after that the same complaint rises.

I am fed-up with this bike and the customer care at the service center.

Please do not buy any vehicle in Suzuki brand

Thanks
Dorathy

RMK_india

Hi,

Even the same problem - 2 yrs old vehicle while driving (2 persons total) suddenly developed huge noise and stopped in middle of the road. Stalled - wheel not rotating and later i pulled the vehicle back and after that only it moved forward. Vehicle service team indicated the clutch unit is completely damaged and need to replace with budget of 6K.. Expecting final update from service station.

ksrujank

from Mumbai, Maharashtra

I too got a same & exact problem with sound while accelerating the veichle, which causes so much irritation for me.