[Resolved]  Suzuki Access 125 — Vehicles damaged

Address:

Mumbai Suburban, Maharashtra

From,
hemant gupta,
304 sanklap-iii,
film city road malad east
mumbai 400097.
CONT NO [protected]


To,
The GM (Customer care),
Suzuki Motorcycle India Ltd.
Gurgaon (Haryana).

Subject : Replacement of ACCESS 125
Engine No.: F[protected]
Chasis No.: NB8CF4CAF98231448

PURCHASES DATE 7-7-2009
Sir,
I have purchased the above mentioned vehicle from your authorized showroom from malad suzki centre malad west mumbai . i have purchases vehicle july 2009 . but vehicle is not purpore . vehicle cluch patel & lanner is balst and vehicle engine is seez dowan . i call your deler malad suzki centre in mumbai but no body can response . my vehecle under service & under warrenty . i called 20 times in ph no. [protected]/[protected] but no body can responce . i wating in highway 6 hours but no engineers came no any truthful response from them...
they didnt trf my call the manager also...no response from ur dealer(malad suzki centre malad west mumbai )..
My whole business spoiled due to this... my business depends on my vehicle only...
so much lose in my business because o[censored]r dealer's irresponsible reply... i don't know how i'm going to rectify it...i requested u to replace my vechile with new one...or to refund my money back...
This is a serious lapse the part of the service center & Engineers at malad suzki centre & it must have caused serious damages in the new brand vehicle

As such you are requested to replace this vehicle with another new vehicle at the earliest possible.

I have also taken my Vehicle's damaged photos...
I will mail all those photos if i get ur email address...

Please i request you to take serious action immediately...
or else i will claim to appeal in customer court...
I hope u will consider this request immediately...
I am in need of my new vehicle...
Please consider it...