[Resolved] Suzuki Access 125 — standard of service offered by your reputed Service center at Swargate, Pune.

prratek

from Lucknow, Uttar Pradesh

Address:

Pune, Maharashtra

I am forced to write this letter of complaint which talks about the standard of service offered by your reputed Service center at Swargate, Pune.

My client was treated as a dog at your swargate service center and insted of helping my client to rectify the problem and get it resolved my client was insulted in front of other customers.

I would be more than happy to know what action you have taken on Mr.Kiran (Store manager) Mr. William and Mr. Sunny. who have caused my client considerable inconvenience and embarrassment.

I trust that you will give this matter your urgent attention and will see that we are put to no further inconvenience and embracement.

I look forward to receive your written response to this criticism in next two working days from the time you receive this mail.

I trust that you will give this matter your urgent attention. If I do not receive your mail in next two working days I shall be forced to file a case against you in consumer court for treating my client Mr Baldota as a dog.

Regards
Prratek Baldota

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shubhada

from Mumbai, Maharashtra

We had purchased Suzuki Access 125 from you on 03/07/2010 Yours company staff is very bad they used never talk properly to us when every we got problem they uses to tel that bring your bike in show room or we will send mackanic as soon as possbile this line they uses to tell in rude manner so next time we had to think should we talk or not to them

your company service center is in Swargate in Pune

and on Saterday(18/9/2010) i was driveing my bike in middle of road Gear box got stuck and i cant move my bike here & there

I had call in morning to your office ( Swargate branch ) they same thing tels us in a rude manner so u think that we had buy the bike of your company that we had done the big mistake and this only 3 Mounth had been over we are geting this problem
after repairing just now (21/9/10) oil leak problem
thats means ur sraff not working proparly

so what abt the future

please reply us what should be do now

vedant555

from Pune, Maharashtra

I agreed,

swagate suzuki is very bad service center in Pune. I suggest you to complaint in Haed office.

I will give you a link
Please Check it out :http://www.suzukimotorcycle.co.in/customer_feedback.aspx

please fill up this form. You will get a call from head Offic. tell what is yor problem. he will solve your problem.

Thanks,
Vedant Goel