| Address: | Udaipur, Rajasthan |
Vehicle Name Access 125 Model UZ – 125
Frame No. MB8CF4CAL98277505 Engine No. F486 – 277590
8th Service Coupon No. 186325
Complain
JOB CARD No.- 3856
Dear Sir,
Above vehicle was given for routine service on 11.30 am dated 23.2.2011 to your authorized service center at Hiran Magari, Sector No. 6, Udaipur vide coupon Number & job card number mentioned above. The delivery time given was 23.02.2011 at 6.00 pm.
It is sorry to say that when approached to your authorized service center at 06.15 pm the authorities told to collect the vehicle on 24.02.2011 since as per them there was shortage of service operators. If any problem was there the authorities can intimate over telephone regarding delivery but they have not bothered to do so. My residence is in Sect -14, Hiran Magari Udaipur from there I have to catch two auto rickshaw to reach there and spent Rs.50/-.
When asked for Service complain book the authorities told that they have no complain book. Such a bad response is not expected from a reputed company SUZUKI ‘s service station.
May please look into the matter and arrange for needful at earliest. Further the Customer complains book may also be made available on demand.
Thanks & regards.
Dr. Prakash Chandra Sindhi
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