| Address: | Udaipur, Rajasthan |
To,
The Director(INDIA)
SUZUKI MOTOR CYCLES PVT. LTD
DATE-21st August 2013
Sir/Mam,
With due respect I would like to state that i am not at all satisfied with your dealer and the delivery services provided by your company,i have booked my suzuki access 125 of silver colour on 8th august,2013 and was told that i will be given delivery on 21st august 2013 at 11 am,,i came with full preparation for taking the delivery but after coming to the showroom i got to know that the vehicle has not even reached there...
this is very insulting behaviour from your side ...i don't know what went wrong from your side but this is highly deceiving..the showroom named UDAIPUR SUZUKI-GURUNAMAN MOTORS PVT.LTD. and your company services are highly dissapointing..when i have booked my vehicle on time,with all details clearly..your dealer assured that by advance booking we will definately get the vehicle on our desired timings then why such a improper excuses are given to us.
.every employee at the showroom convinced us thay we will get the delivery on 21st august 2013 before 11 am as it is the auspicious time for getting the vehicle on road then why were we deceived in such a manner..we have completed all the formalities before time so that we can get the vehicle on time..this is very shameful for your company and curses the reputation of such a multinational company.this act of ignorance has really hurted our family a lot..
i have not expected this kind of delay from your side..you have laid us down,,such lame excuses has left really painful scars in our minds and hearts.
in future,,please don't do this kind of thing to any future customer or else your sell will get devastated by the curses of dissapointed customers..
thanking you
yours sincerely
Mrs. UMA GANGULY
SECTOR-14,BLOCK A.
HOUSE NO.158,HIRAN MAGRI
UDAIPUR,RAJASTHAN
PIN-313001
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